Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Nathaniel Gaffey

Vacaville,CA

Summary

Enthusiastic Service Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of preventative maintenance and repair guidelines according to manufacturer specifications. Motivated to learn, grow and excel in the mechanical industry. With over eight years of experience in learning to diagnose electrical, hydraulic and mechanical issues to help come to the correct solution for the problem. Recognized consistently for performance excellence and contributions to keeping the equipment running smoothly. Strengths in being passionate about the work and problem solving, backed by training in the repair / maintenance of construction and industrial equipment.

Overview

8
8
years of professional experience

Work History

Field Service Technician

DPC West
11.2022 - Current
  • Travel to customer(s) locations to perform engine and equipment-related repairs.
  • Assist in resolving customer-related issues in a timely matter.
  • Work with all employees and supervisors to ensure facility cleanliness and to organize / present a positive image of DEUTZ.
  • Plan methods and sequence of performing repairs assigned.
  • Pre-order all parts and materials required to perform assigned repairs.
  • Inspect required repairs safely and effectively.
  • Ensure all repairs are completed as assigned and according to manufacturer requirements.
  • Ensure proper cosmetic appearance upon completion of repairs.
  • Ensure all parts and materials not used are returned per DEUTZ Power Center return parts guidelines.
  • Maintain and keep work area in a clean and safe condition.
  • Communicate with customers in a respectful and honest manner.
  • Match all identified solutions necessary to affect a repair.
  • Complete all work orders and time sheets in a timely manner.
  • Consult, when necessary with DEUTZ Service Department ticket system to ensure accuracy and approval of repairs.
  • Ensure vehicle parts inventory is maintained at a suitable level for first-call completions and local parts sales.
  • Perform all work in accordance with all established policies and procedures.
  • Assist in the proper filing of warranty claims and customer invoices.
  • Follow all DEUTZ employee policies and procedures, especially pertaining to travel and company credit cards.
  • Maintains and cleans service trucks meeting DOT requirements
  • Other duties as assigned by branch management personnel.

Line Mechanic

Sunstate Equipment Company
01.2021 - 11.2022
  • Determined sources of problems resulting in machinery malfunction; utilizing voltmeters, hydraulic pressure gauges, and electrical / hydraulic schematics to troubleshoot defective equipment.
  • Used MMS and AS400 systems to enter and manage data on breakdowns, work orders, parts requests, and equipment status updates.
  • Familiarized with how to use Diesel Laptop software, which can analyze trouble codes and read live data related to heavy duty diesel engines.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Examined parts for defects such as breakage or excessive wear.
  • Performed Quarterly / Annual MEWP Service Inspections, California 90 Day BIT Inspection and Annual DOT Inspection.

Service Technician 1

United Rentals
09.2016 - 12.2020
  • Inspections to be performed on returned rental equipment, to diagnose any operational issues and notate cosmetic damages.
  • Gained the knowledge of general/construction equipment, including manufacturer repair and maintenance guidelines.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Serviced equipment according to OEM recommended maintenance intervals for oil changes, engine tune-ups, and all fluid changes.
  • Cleared work areas at the start and end of every shift or task
  • Organized and labeled supplies / chemicals to maintain OSHA recommended standards for safety.
  • Participated with head mechanics in completion of major repair breakdowns.
  • Logged in work orders and time utilization through workshop computer. Updated equipment status and set up and ordered parts for personally assigned breakdowns.
  • Familiarized with how to operate Mig Welders, Acetylene Torches, Hydraulic Shop Press, and Hydraulic Hose Crimping machine.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Performed Service / Campaign Bulletins when due for JLG, Genie, Bobcat, John Deere, Skyjack etc...

Skills

  • Certified to operate Aerial Lifts and Forklifts
  • Adaptable
  • Safety and compliance
  • Organization and Time management
  • Interpersonal Communication
  • Analytical skills
  • Team Player
  • Equipment Maintenance / Troubleshooting

Accomplishments

    Throughout time at Rental Company:

    Received hours of safety and instructional servicing knowledge on my related job-title. Not long after starting as an Equipment Associate, was promoted to Rental-Fleet Stager two months following. Subsequent to this, I was granted another promotion, shortly a year later, to become an Entry-Level Service Technician.


    Throughout time at Deutz:

    Have been awarded with the Silver - Performance Achievement Excellence two times while in the service truck. Have been recognized as successfully completing the training activities associated with the 2-4 Liter, 4-8 Liter, 9-18 Liter, 12-16 Liter and Advanced Serdia and receiving the CC3 certifications.

Timeline

Field Service Technician

DPC West
11.2022 - Current

Line Mechanic

Sunstate Equipment Company
01.2021 - 11.2022

Service Technician 1

United Rentals
09.2016 - 12.2020

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Nathaniel Gaffey