Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Awards
Languages
Timeline
Generic

Nathaniel Caesar

Markham,Canada

Summary

Fraud professional prepared to address and resolve complex fraud cases. Extensive experience in conducting thorough investigations and implementing risk management protocols. Known for strong collaboration skills and ability to adapt to dynamic environments. Adept at leveraging analytical tools and maintaining high ethical standards.

Overview

13
13
years of professional experience

Work History

Fraud Analyst

TD Bank
02.2022 - Current
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Led efforts to recover funds lost due to fraudulent activities, liaising with affected parties for optimal resolution.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
  • Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
  • Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.

Assistant Manager/Maintenance Technician

Peloton
09.2018 - 12.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Volunteer

City of Markham
07.2012 - Current
  • Assisted elderly and special needs residents of the City of Markham
  • Escorted special needs residents to their required place
  • Assisted elderly and special needs residents on to and off the bus
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Provided emotional support and companionship to elderly in community homes.

Student Basketball Coach

Willow Park Public School
01.2012 - Current
  • Supervise students to ensure no dispute and proper understanding of the game of basketball
  • Assist team with drill training and practice routines
  • Coached basketball games while promoting positive energy by motivating the team and devising play strategies
  • Managed team logistics, such as scheduling games, coordinating transportation, and overseeing equipment inventory.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.

Education

Organizational Business Management - Business Management

Crandall University
Moncton, NB
05.2017

Ontario Secondary School Diploma -

Father Michael McGivney Catholic Academy
06.2012

Skills

  • Fraud detection
  • Fraud prevention
  • Data analysis
  • Dispute resolution
  • Telephone and email etiquette
  • Trained in Gateway and Prm
  • Ethical standards
  • Multitasking
  • Team leadership
  • Time management
  • Decision-making
  • Performance evaluations
  • Teamwork and collaboration

References

Available upon request

Hobbies and Interests

  • Sports
  • Cooking
  • Video gaming
  • Reading

Awards

  • Athlete of the Year, Father Michael McGivney Catholic Academy, 09/01/08, 06/01/12
  • Most Improved Student, Father Michael McGivney Catholic Academy, 09/01/11, 06/01/12

Languages

English
Full Professional

Timeline

Fraud Analyst

TD Bank
02.2022 - Current

Assistant Manager/Maintenance Technician

Peloton
09.2018 - 12.2021

Volunteer

City of Markham
07.2012 - Current

Student Basketball Coach

Willow Park Public School
01.2012 - Current

Ontario Secondary School Diploma -

Father Michael McGivney Catholic Academy

Organizational Business Management - Business Management

Crandall University

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Nathaniel Caesar