Summary
Overview
Work History
Education
Skills
Languages
Game development
Timeline
Generic

Nathanael Nelson

St.paul,Alberta

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience

Work History

Server

Smitty's Restaurant & Lounge
09.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sandwich Maker

Tim Hortons
03.2021 - 08.2022
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.

Education

High School Diploma -

St. Paul Regional High School
St. Paul, AB
06.2024

Skills

  • Order Management
  • Guest Engagement
  • Food Running
  • Table Bussing

Languages

English
Professional Working

Game development

Making games has always been a passion of mine and something I would like to have as my future profession. Currently taking the required courses in high school to finish my collage application which will be my first step to achieving my goal.   

Timeline

Server

Smitty's Restaurant & Lounge
09.2022 - Current

Sandwich Maker

Tim Hortons
03.2021 - 08.2022

High School Diploma -

St. Paul Regional High School

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Nathanael Nelson