Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Nathanael Agnintedem

Kitchener

Summary

Results-driven professional with extensive experience in cash handling, customer service, and transaction processing in high-paced retail environments. Adept at utilizing strong communication skills and attention to detail to enhance customer satisfaction and ensure operational efficiency. Proven ability to maintain accuracy and resolve conflicts effectively, contributing to a positive and productive workplace.

Overview

4
4
years of professional experience

Work History

Cashier/Sales Associate

New Life Supermarket
04.2022 - 11.2024
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged, and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Merchandising Associate

Santa Lucia Supermarket
01.2021 - 03.2022
  • Improved product visibility by creating eye-catching merchandise displays.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Worked closely with individual customers to identify unique needs and supply appropriate products.
  • Monitored inventory changes and ordered replenishments for stock to support customer demand.

Education

Software Engineering

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
01-2025

Skills

  • Conflict resolution
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Written and verbal communication
  • Product restocking
  • Product knowledge
  • Attention to detail

Languages

English
Native or Bilingual
French
Full Professional

Interests

  • Music
  • Gym Workouts
  • I enjoy helping others and giving back to the community
  • Reading
  • Coding and Programming

Timeline

Cashier/Sales Associate

New Life Supermarket
04.2022 - 11.2024

Merchandising Associate

Santa Lucia Supermarket
01.2021 - 03.2022

Software Engineering

Conestoga College Institute of Technology And Advanced Learning

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Nathanael Agnintedem