Nathan Thomas
Kelowna,British Columbia
Summary
Dynamic Service Technician with a proven track record at Roto Rooter Plumbing, excelling in diagnosing and repairing complex plumbing issues. Recognized for enhancing customer satisfaction through efficient service delivery and training junior staff. Skilled in troubleshooting and maintaining attention to detail, ensuring high-quality workmanship under pressure.
Overview
13
13
years of professional experience
Work History
Service Technician
Roto Rooter Plumbing
06.2016 - Current
- Diagnosed and repaired plumbing issues in residential and commercial properties.
- Conducted routine maintenance on plumbing systems to ensure optimal performance.
- Managed inventory of parts and tools, ensuring availability for efficient service delivery.
- Trained junior technicians on safety protocols and best practices for plumbing repairs.
- Developed strategies to streamline service calls, reducing response times and improving customer satisfaction.
- Collaborated with team members to troubleshoot complex plumbing problems effectively.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Powder Coat Painter
Barmac Coatings Inc
05.2014 - 04.2016
- Operated powder coating equipment to ensure consistent application and finish quality.
- Prepared surfaces by cleaning, masking, and priming components for optimal adhesion.
- Worked closely with supervisors to address any issues related to job orders or project specifications, ensuring clear communication throughout the production process.
Pipeline Laborer
Surerus Pipeline
12.2012 - 03.2014
- Signaled equipment operators to align machinery.
- Demonstrated versatility by supporting multiple aspects of pipeline construction, including welding, pipe bending, coating application, and hydrostatic testing procedures.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Education
Plumbing Trades
Okanagan College
Kelowna, BC01-2020
Skills
- Plumbing
- Punctual and reliable
- Troubleshooting skills
- Work with minimal supervision
- Attention to detail
- Professional and courteous
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Service Technician
Roto Rooter Plumbing
06.2016 - Current
Powder Coat Painter
Barmac Coatings Inc
05.2014 - 04.2016
Pipeline Laborer
Surerus Pipeline
12.2012 - 03.2014
Plumbing Trades
Okanagan College
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