Summary
Overview
Work History
Education
Skills
Certification
Languages
Hard Working
Timeline
Generic

NATAN B. TESFAYE

Ottawa,ON

Summary

Experienced in developing sales strategies and achieving revenue goals. Possesses the ability to build customer relationships, identify customer needs, and deliver solutions. Exceptional communication, organizational, and problem-solving skills. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Richmond PLaza Motel
05.2022 - Current
  • Greeted visitors warmly and ensured they had a positive experience
  • Handled cash and credit card payments with accuracy
  • Answered phones professionally in accordance with organizational protocols
  • Assisted in resolving customer complaints and disputes
  • Maintained confidentiality of sensitive information obtained through job duties
  • Signed for incoming deliveries and notified employees of packages
  • Maintained office and faculty supplies to keep optimum stock on hand

Sales/Driver

Ultra Pro Property Maintenance
02.2022 - 04.2022
  • Improved customer satisfaction by providing timely product deliveries and addressing concerns promptly.
  • Mentored junior colleagues on effective selling techniques, contributing to their professional development while enhancing overall team performance.

Machine Specialist

Shanghai BWT Indusrty Co,
09.2020 - 10.2021
  • Provided comprehensive training for new operators, ensuring proper use and care of equipment while boosting overall productivity levels.
  • Streamlined processes with the development and implementation of standard operating procedures for equipment use.
  • Developed troubleshooting guides for common machine issues, expediting resolutions and reducing downtime significantly.
  • Assisted fellow team members in addressing any technical challenges faced during daily operations, fostering a collaborative problem-solving environment within the department.
  • Created precision CNC projects for clients in [MANUFACTURING] industry.
  • Programmed work paths for both mills and lathes.

Sales Agent

Guanzhou Chemical
05.2019 - 01.2020
  • Utilized GPS navigation system for efficient delivery routes
  • Delivering Kitchen Cabinets all over ontario in a timely manner
  • Managed time effectively to ensure all deliveries were completed on schedule
  • Loaded and unloaded merchandise from trucks safely and efficiently
  • Collected money from customers, making changes and recording transactions on customer invoices
  • Followed detailed instructions for each delivery route, including stops, times, and special instructions
  • Assisted customers with item returns and payment refunds
  • Processed customer orders and payments accurately and efficiently
  • Built strong working relationships with fellow associates and corporate contacts
  • Participated in weekly team meetings to discuss strategies for success

General Manager

Linglong Tire
10.2017 - 02.2019
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Education

Internationa Trade - Business

wuhan Universtiy
07.2021

Skills

  • Business Correspondence
  • Attention to Detail
  • Problem-solving aptitude
  • Customer and client relations
  • Greeting and Seating Clients
  • Business operations understanding
  • Call Answering and Routing
  • Effective Communication
  • Customer Complaint Resolution
  • Strategic Planning
  • Organization skills
  • Sales presentations
  • Deep learning techniques
  • Customer assistance

Certification

Certificate of Theoretical Knowledge and Operational Skills of Automatic and Semi-Automatic Blow Molding Machine.

Languages

English
Chinese (Mandarin)
Arabic

Hard Working

A young individual set to accomplish his goals in life.  This life we play don't have a place if one is not hard working so i keep that in my head to motivate ans helps do more and make ways to reach the star. 

Timeline

Receptionist

Richmond PLaza Motel
05.2022 - Current

Sales/Driver

Ultra Pro Property Maintenance
02.2022 - 04.2022

Machine Specialist

Shanghai BWT Indusrty Co,
09.2020 - 10.2021

Sales Agent

Guanzhou Chemical
05.2019 - 01.2020

General Manager

Linglong Tire
10.2017 - 02.2019

Internationa Trade - Business

wuhan Universtiy

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NATAN B. TESFAYE