Nathan Strong
Santa Cruz
Summary
Dedicated crew member with strong customer service skills, adept in cash handling and sanitation practices. Committed to maintaining a clean environment while delivering exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle
Livermore
06.2025 - 08.2025
- Prepared food items according to company recipes and safety standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with orders and provided menu recommendations effectively.
- Operated kitchen equipment safely while following proper handling procedures.
- Stocked supplies and ingredients, ensuring availability for food preparation tasks.
- Followed health and safety regulations to maintain a safe working environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
Crew Trainer
Chipotle
Livermore
06.2023 - 09.2024
- Trained new team members on food safety and operational procedures.
- Assisted with onboarding and mentoring of crew members for skill development.
- Maintained cleanliness and organization of workstations during peak hours.
- Educated staff on proper food preparation techniques and ingredient handling.
- Demonstrated customer service skills to enhance guest experience and satisfaction.
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback and one-on-one coaching to employees.
- Ensured that all safety protocols were followed during training sessions.
- Monitored performance of crew members while providing feedback and guidance when needed.
Courtesy Clerk
Safeway
Livermore
05.2022 - 09.2022
- Assisted customers with inquiries and provided friendly service at checkout.
- Restocked shelves and organized products to maintain store presentation.
- Bagged groceries efficiently while ensuring customer satisfaction during transactions.
- Provided excellent customer service by being friendly and courteous at all times.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Directed customers to product locations throughout store to help find requested items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Greeted customers and provided assistance in locating items.
Education
Some College (No Degree) - Business Management Economics
University of California, Santa Cruz
Santa Cruz, CASkills
- Customer service
- Team building
- Cash handling
- Sanitation and cleaning
- Time management
- Conflict resolution techniques
- Complaint resolution
- Opening and closing procedures
Timeline
Crew Member
Chipotle
06.2025 - 08.2025
Crew Trainer
Chipotle
06.2023 - 09.2024
Courtesy Clerk
Safeway
05.2022 - 09.2022
Some College (No Degree) - Business Management Economics
University of California, Santa Cruz
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