Nathan Steele

- Developed and maintained staff schedules, ensuring adequate coverage during peak business times and adjusting staffing levels based on forecasted demand to optimize resources utilization.

- Engage in the development and implementation of ongoing staff training programs to enhance teaching techniques, safety protocols, and customer service skills.

- Oversee all aspects of payroll processing for 150+ employees, ensuring accurate and timely payment on a bi-weekly basis.

- Implementing a guest feedback system to gather and analyze feedback, identifying trends and areas for improvement in product delivery and service quality.

- Supervising a team of 5 painters throughout the summer season. Working on various exterior painting jobs.

- Mentored junior painters, helping them develop their skills and enhance overall team performance.

- Established efficient communication channels between painters, clients, and management to ensure transparency throughout each project''s lifecycle.

- Delivering realistic timescale for job completion, both for company management, and the client.

- Responsibilities in this positions are very similar to my time spent working in the same roll for the winter season of 2023/24.