Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.
Hi, I’m
NATHAN SMITH
Surrey,Canada
Summary
Overview
7
years of professional experience
Work History
MVP Concrete
Supervisor of Operations
05.2024 - Current
Job overview
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Twelve West
Bartender
05.2024 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Grey Cup Festival Tour
Supervisor
05.2024 - 09.2024
Job overview
- Led and supervised a team for the BC Grey Cup Festival tour, ensuring smooth event operations across multiple locations.
- Managed logistics, scheduling, and on-site coordination to maintain efficiency and high engagement.
- Provided leadership and problem-solving skills to adapt to fast-paced event environments.
- Represented the brand professionally while interacting with the public, sponsors, and event stakeholders.
Canadian Pacific Railway
Train Conductor
07.2023 - 04.2024
Job overview
- Operated and monitored trains, ensuring safe and timely transportation of goods.
- Coordinated with dispatchers and crew members to maintain schedules and safety protocols.
- Conducted inspections and performed maintenance checks on equipment to ensure operational readiness
Aperol Spritz
Team Lead
01.2024 - 01.2024
Job overview
- Responsibility of handling and maintaining pre-trip shipment assets
- Communicated and reported to account coordinators
- Communicated time of arrival, photographs for approval and time of departure
Applied Coatings and Restoration
Laborer
04.2022 - 07.2023
Job overview
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
Mainstreet Nightclub
Bartender
10.2022 - 01.2023
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintaining extensive knowledge of drink recipes, wine varieties, and the latest trends in cocktails and mixology
Footlocker Retail
Manager
07.2018 - 03.2020
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
ST.JOHN’S HIGH SCHOOLWinnipeg, Manitoba
Grade 12 Diploma
06.2017
University Overview
Skills
- Flexible Problem Solving
- Driven and Diligent
- Effective Project Coordination
- Relationship Building
- Customer Service
- Brand Advocacy
- Analytics and reporting
- Team leadership
- Customer service
Certification
First Aid Level C
Serving It Right
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor of Operations
MVP Concrete
05.2024 - Current
Bartender
Twelve West
05.2024 - Current
Supervisor
Grey Cup Festival Tour
05.2024 - 09.2024
Team Lead
Aperol Spritz
01.2024 - 01.2024
Train Conductor
Canadian Pacific Railway
07.2023 - 04.2024
Bartender
Mainstreet Nightclub
10.2022 - 01.2023
Laborer
Applied Coatings and Restoration
04.2022 - 07.2023
Manager
Footlocker Retail
07.2018 - 03.2020
ST.JOHN’S HIGH SCHOOL
Grade 12 Diploma
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