Nathan Sherman
Surrey,BC
Summary
Passionate to work in the aviation sector where my aspirations and skills combine would add value to your organization.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
FedEx
05.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80-100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Retail Sales Associate
Sport Chek
12.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Customer Service Representative
Southern Air Charter
06.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Merchandiser
Lowes Pharmacy
06.2021 - 01.2022
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
Crew Member
Popeyes
06.2021 - 09.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
License - Aviation
Insignia College
Delta, BCSkills
- Flight Planning
- Weathering Briefing
- Pilot Decisioning
- Aircraft Handling and Control
- Technical Knowledge
Languages
English
Native or Bilingual
Timeline
Warehouse Worker
FedEx
05.2024 - Current
Retail Sales Associate
Sport Chek
12.2023 - Current
Customer Service Representative
Southern Air Charter
06.2022 - 08.2023
Sales Merchandiser
Lowes Pharmacy
06.2021 - 01.2022
Crew Member
Popeyes
06.2021 - 09.2021
License - Aviation
Insignia College