Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Rodrigues

Brampton,Ontario

Summary

Dynamic professional with a proven track record at Baffinland Iron Mine, excelling in security coordination and conflict resolution. Demonstrated natural leadership and effective communication skills while ensuring safety and compliance. Recognized for keen observation and proactive problem-solving, contributing to a secure environment and fostering team collaboration in high-pressure situations.

Overview

6
6
years of professional experience

Work History

Security Guard

Baffinland Iron Mine
Mary River, Nunavut
05.2023 - 05.2025
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Identified suspicious activity to determine appropriate response.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Summer Camp Leader

City of Brampton
Brampton, Ontario
06.2023 - 09.2023
  • Managed check-in and check-out processes, ensuring a smooth transition for campers and parents.
  • Enforced camp rules and policies, maintaining a safe and respectful environment.
  • Organized and implemented recreational activities such as sports games, arts and crafts, swimming, and outdoor adventures.
  • Coordinated educational workshops on environmental conservation, inspiring stewardship in young attendees.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Communicated with parents regarding their children's progress at camp.

Preschool Instructor

City of Brampton
Brampton, Ontario
11.2022 - 05.2023
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored student progress to ensure cooperation and growth.
  • Collaborated with colleagues to develop new ideas for teaching concepts.
  • Provided a safe, nurturing environment for children to learn and explore.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.

Customer Service Representative

City of Brampton
Brampton, Ontario
10.2022 - 05.2023
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Provided top quality control and eliminated downtime to maximize revenue.

Operations Maintainer

City of Brampton
Brampton, Ontario
01.2019 - 09.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Completed routine maintenance and repair.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Gardener

City of Brampton
Brampton, Ontario
06.2020 - 09.2020
  • Developed planting plans for clients based on their individual needs.
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Planned and planted flower beds and borders according to customer requirements.
  • Collaborated with landscape architects and designers to bring complex garden projects to fruition.
  • Winterized irrigation systems and restarted systems in spring.

Soccer Coach

City of Brampton
Brampton, Ontario
09.2019 - 03.2020
  • Prepared athletes for games with well-coordinated schedule of practices and individual training.
  • Fostered a positive, competitive, and team-oriented environment, promoting sportsmanship and respect among players.
  • Maintained open and effective communication with players, parents, and staff to ensure a supportive network.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Coordinated pre-season tryouts, training camps and special workshops to support team goals.
  • Analyzed player performance using statistical data to make informed decisions on game strategies and player positioning.

Education

High School Diploma -

St. Marguerite D'Youville Secondary School
Brampton Ontario
06-2021

BBA - Business Management

Toronto Metropolitan University
Toronto, None

Skills

  • Natural leadership
  • Conditioning programs
  • Team collaboration
  • Performance analysis
  • Effective communication
  • Conflict resolution

Timeline

Summer Camp Leader

City of Brampton
06.2023 - 09.2023

Security Guard

Baffinland Iron Mine
05.2023 - 05.2025

Preschool Instructor

City of Brampton
11.2022 - 05.2023

Customer Service Representative

City of Brampton
10.2022 - 05.2023

Gardener

City of Brampton
06.2020 - 09.2020

Soccer Coach

City of Brampton
09.2019 - 03.2020

Operations Maintainer

City of Brampton
01.2019 - 09.2021

High School Diploma -

St. Marguerite D'Youville Secondary School

BBA - Business Management

Toronto Metropolitan University

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