Nathan Reimer
Calgary (Willing To Relocate),Canada
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days.
Overview
18
18
years of professional experience
Work History
In-Home Technician
Rogers (Formerly Shaw Communications)
10.2014 - Current
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Tested components and systems to evaluate performance and identify concerns.
Technician/Training Lead & Sales Manager
Vivint Inc.
02.2009 - 06.2013
- Experience leading and managing employees within a training environment as well as in the field.
- Trainer of new employees and in-field auditor.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Organized work to meet demanding production goals.
Quality Control
Evraz Inc.
02.2006 - 12.2009
- Evaluated quality control processes and made recommendations for improvements in quality control.
- Updated quality control records and reports.
- Trained line personnel on quality control procedures.
- Performed thorough inspections of incoming materials and outgoing products.
Education
Thom Collegiate School
Skills
- Voted for top technician at Vivint, elevating my experience in-field as an auditor
- Training & Development of new employees - contributes to an overall positive onboarding experience
- Maintained some of the highest KPI's in the country with Rogers (Formerly Shaw)
- Consistent attendance awards, always ensuring work remains a priority
References
Available upon request.
Timeline
In-Home Technician
Rogers (Formerly Shaw Communications)
10.2014 - Current
Technician/Training Lead & Sales Manager
Vivint Inc.
02.2009 - 06.2013
Quality Control
Evraz Inc.
02.2006 - 12.2009
Thom Collegiate School
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