NATHAN DOWNS
Valencia
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Worked as A regular front-of-house employee until I turned 18 when I started training and working as a shift leader.
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
2
2
years of professional experience
Work History
Taco Bell Shift Leader
JJC Foods
04.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Taco Bell Front of House Employee
JJC Foods
03.2023 - 04.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Worked In this position until I was offered the Shift Leader Role
Education
High School Diploma -
Valencia High School
Valencia, CA06.2023
Skills
- Conflict Resolution
- Active Listening
- Training & Development
- Good Work Ethic
- Basic Math
- Critical Thinking
- Problem Resolution
- Team Management
- People Skills
- Cash handling
- Problem-solving
- Positive attitude
Timeline
Taco Bell Shift Leader
JJC Foods
04.2024 - Current
Taco Bell Front of House Employee
JJC Foods
03.2023 - 04.2024
High School Diploma -
Valencia High School
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