Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Awards
Additional Information
Dean's Honor Roll
Timeline
Generic

Nathan Moses

London,Canada

Summary

Hello, my name is Nathan Moses, and I am seeking employment as your Full time trained Technician position. I always work hard and strive for being the best and most efficient person at my job. After 18 years of school, I am finally ready to enter my career endeavors after so much knowledge I’ve gained. Even in school I have obtained the highest grades possible and hence I have realized that once I put my mind to something I am almost positive I can master my craft. I am very polite and gentle with my words, which makes me excellent at customer service. I’m also from a foreign country so I offer diversity and a different vibe overall. I hope to share my contributions to your well-established organization in the foreseen future as I am a very hardworking person, if given the opportunity. I will attach my resume and all achievements I have obtained thus far. If you're seeking someone who goes above and beyond and strives for prestige, look no further. If there is a task to be completed, consider it done. Feel free to reply here and offer any additional duties I will encounter. Although I currently live in Ontario and currently work as a Manager for tech support(multiple technological products), I am 100% willing to move to Alberta for this opportunity to show my full commitment, as this is the dream job I was looking for with my current skillset. With the job offer I will immediately relocate and like I have always done, I will try my best gain your respect through my hard work and dedication to everything I do. Thank you for your time and consideration, have a nice day.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Tech Support Specialist

Rogers Communications
11.2022 - Current
  • Troubleshoot all issues Cable, Internet, TV, homephone and email systems and fix issues

Customer Service Representative

Concentrix
07.2021 - 08.2021
  • Accepted calls from customers and addressed concerns. (Technical Wireless/Cellphone issues)
  • Understanding of Advanced company software
  • Excellent communication and service skills.
  • This was a temporary part-time position as I had school.

Education

College diploma - Electrical Engineering Technician

Fanshawe College
London, ON
04.2022

High School Diploma - Engineering Technology

Hillview College
05.2017

Skills

  • Programmable Logic Controllers (1 year)
  • Troubleshooting (5 years)
  • Technical Support (4 years)
  • Electrical Engineering (3 years)
  • Computer Networking (4 years)
  • AutoCAD (3 years)
  • Customer Support (4 years)
  • System provisioning
  • Telephone call control

Accomplishments

  • Promoted to Team Manager after 24 months of employment.
  • Supervised team of 25 staff members.
  • Documented and resolved very technical issues which led to direct solutions for Apple/Android products when it comes to Rogers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 3 in the development of my final Engineering Project, where I represented as the Project Manager although being the youngest

Certification

  • May 2022 to Present
  • FANUC- Robotics Certificate programming

Languages

English - Advanced
Native or Bilingual

Awards

Dean's Honor Roll, September 2022, Achieved 4.0 GPA for the program

Additional Information

Looking for any full time remote positions that match my skillset, I strive to be the best at what I do and I am hungry to prove that I am an asset to any organization

Dean's Honor Roll

GPA of 3.9 or higher obtained

Timeline

Tech Support Specialist

Rogers Communications
11.2022 - Current

Customer Service Representative

Concentrix
07.2021 - 08.2021

High School Diploma - Engineering Technology

Hillview College

College diploma - Electrical Engineering Technician

Fanshawe College
Nathan Moses