Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nathan Lambourne

Halifax,NS

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Positive attitude and excellent communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Ristorante a Mano - Bertossi Group
06.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously in a busy work environment without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided knowledgeable information to guests regarding allergies and dietary restrictions.

Server Support

The Bicycle Thief - Bertossi Group
04.2023 - 06.2024
  • Consistently and efficiently bussing tables during long periods of time
  • Working in a non-stop fast paced environment
  • Making various coffee orders
  • Polishing glassware, plates, utensils, and operating dishwashers
  • Working on lists of tasks directly from management

Dishwasher/Food Prep/Order Taker

Boathouse Bites
07.2022 - 09.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Followed supervisor instructions to complete tasks on time.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Processed customers orders through POS system
  • Prepared appetizers

Sales Associate

Canadian Tire
06.2021 - 07.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Shipping and Receiving Clerk

Nova Scotia Building Supplies
06.2020 - 03.2021
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Sorted and delivered materials to different work areas and staff.

Education

Bachelor of Arts - Computer Programming

Nova Scotia Community College
12-2026

Bachelor of Arts - Computer Science

Saint Francis Xavier University

High School Diploma -

Park View Education Centre
06.2022

No Degree -

Bluenose Academy
06.2019

Skills

  • Punctual
  • Cash handling
  • Guest engagement
  • Problem-solver
  • Disciplined
  • Verbal
  • Extremely calm under pressure
  • Motivated
  • Exceptional customer service
  • Troubleshooting Skills
  • Computer skills

Languages

English
Native or Bilingual

Certification

Serve Right Responsible Beverage Service Program

Timeline

Server

Ristorante a Mano - Bertossi Group
06.2024 - 12.2024

Server Support

The Bicycle Thief - Bertossi Group
04.2023 - 06.2024

Dishwasher/Food Prep/Order Taker

Boathouse Bites
07.2022 - 09.2022

Sales Associate

Canadian Tire
06.2021 - 07.2022

Shipping and Receiving Clerk

Nova Scotia Building Supplies
06.2020 - 03.2021

High School Diploma -

Park View Education Centre

No Degree -

Bluenose Academy

Bachelor of Arts - Computer Programming

Nova Scotia Community College

Bachelor of Arts - Computer Science

Saint Francis Xavier University

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Nathan Lambourne