Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Nathan Kim

Richmond Hill

Summary

Ambitious and adaptable Economics student with proven sales results and bilingual communication skills, seeking a client-facing sales role in a tech-focused company like KioSoft. Passionate about customer success, relationship-building, and bringing innovative digital solutions to market.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service

Essence Dental Design
03.2023 - 04.2025
  • Responsible for talking and listening to clients, observing their needs and problems
  • Developed problem solving skills to help clients that had trouble understanding certain discussions
  • Increased skills such as: active listening, adaptability, and communication. This role also allowed me to help Korean clients as well as English-speaking clients

Customer Service

Essence Dental Design
03.2023 - 04.2025
  • Responsible for talking and listening to clients, observing their needs and problems
  • Developed problem solving skills to help clients that had trouble understanding certain discussions
  • Increased skills such as: active listening, adaptability, and communication. This role also allowed me to help Korean clients as well as English-speaking clients

Seasonal Sales Associate

DKNY
05.2023 - 08.2023
  • Interacted with interested customers and increased overall sales, allowing me to become a top salesperson within 2 months
  • Delivered quality customer service allowing customers to talk casually without feeling burdened, also got emails from customers regarding my exceptional work
  • Designed and executed marketing campaigns that raised brand awareness and resulted in a growth in the customer base
  • Tasks performed included: working the cash register, standardizing (organizing the clothing racks and displays), deep cleaning the store, and promoting sales

Seasonal Sales Associate

DKNY
05.2023 - 08.2023
  • Interacted with interested customers and increased overall sales, allowing me to become a top salesperson within 2 months
  • Delivered quality customer service allowing customers to talk casually without feeling burdened, also got emails from customers regarding my exceptional work
  • Designed and executed marketing campaigns that raised brand awareness and resulted in a growth in the customer base
  • Tasks performed included: working the cash register, standardizing (organizing the clothing racks and displays), deep cleaning the store, and promoting sales

Education

Bachelor's Degree - Economics

Queen’s University
04.2026

Skills

  • Excellent communication skills - Effective time and project management
  • Bilingual customer support (Proficient in both Korean and English)
  • Tech-savviness and adaptability
  • Customer-oriented communication
  • Effective time and project management
  • Initiative and teamwork
  • High sales ability

Accomplishments

  • Became a top salesman at DKNY, after one month of working, allowing the store's sales to surpass the expected sales goal
  • Received positive emails and reviews because of my exceptional customer service during my time working in retail
  • Trained new employees despite working for one month

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Certification

Digital Marketing and E-commerce Course Certification


Enrolled in Google Cloud Certification Course

Timeline

Seasonal Sales Associate

DKNY
05.2023 - 08.2023

Seasonal Sales Associate

DKNY
05.2023 - 08.2023

Customer Service

Essence Dental Design
03.2023 - 04.2025

Customer Service

Essence Dental Design
03.2023 - 04.2025

Bachelor's Degree - Economics

Queen’s University

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Nathan Kim