Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathan Hutchinson

Burlington,ON

Summary

Sales professional with extensive experience in account and customer relationship management. Develops, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Currently, and since 2001, manages multiple accounts in Canadian retail representing Moose Toys/MTCAN Inc. including Amazon, Giant Tiger, Red Apple Stores, Famous Toys, Well.ca and The North West Company.

Have steadily built strong sales and partnerships with Canadian retailers while promoting the growth of Moose Toys and their brands across in store and online business.

Engaged and committed employee whom is driven and loyal to the team he represents.

Reliable, available and able to complete tasks at hand as well as multitask work flow as it comes in.

Overview

13
13
years of professional experience

Work History

Account Manager

KALLY SALES GROUP
09.2019 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Managed diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Prepared sales presentations for clients showing success and credibility of products.

Sales Representative

Kroeger Inc.
11.2023 - Current

Halloween Products

  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Generated new leads through networking and attending industry events.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.

Account Manager

Seasons USA
02.2011 - 12.2018
  • Managed diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Developed and maintained long-term relationships with key clients for sustained growth.
  • Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
  • Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of product services.
  • Contacted [Number] of new and existing customers to discuss new products and services.
  • Obtained and evaluated credit information about prospective customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Education

High School Diploma -

University of Guelph
Oakville, ON

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales Presentations
  • Sales closing
  • Relationship Building
  • Account Management
  • Systems and software expertise(Amazon Vendor Central,Excel, Word)
  • Sales Forecasting
  • Adaptable and Flexible
  • Friendly and Helpful
  • Team Player

Languages

English
Full Professional

Timeline

Sales Representative

Kroeger Inc.
11.2023 - Current

Account Manager

KALLY SALES GROUP
09.2019 - Current

Account Manager

Seasons USA
02.2011 - 12.2018

High School Diploma -

University of Guelph
Nathan Hutchinson