Nathan Dean
Orangeville,ON
Summary
Results-driven operations manager with expertise in process improvement, team mentorship, and customer relationship development. Proven ability to streamline workflows and enhance service delivery.
Overview
35
35
years of professional experience
Work History
Owner/Operator
Soldier Mechanical Plumbing and Drain Service
Orangeville, ON
06.2003 - Current
- Managed daily operations, ensuring high-quality plumbing and drain service delivery.
- Oversaw team performance, providing mentorship and training to enhance skills and efficiency.
- Streamlined workflow processes, implementing best practices for improved service times.
- Developed customer relationships, leading to increased client satisfaction and repeat business.
Plumber
Dan Mac Plumbing
Toronto, ON
07.1999 - 01.2003
- Installed and repaired plumbing systems in residential and commercial settings.
- Diagnosed plumbing issues using advanced troubleshooting techniques.
- Collaborated with contractors to ensure timely project completion.
- Trained junior plumbers on best practices and safety protocols.
Plumbing Apprentice
JV Mechanical
Toronto, ON
03.1998 - 01.1999
Restaurant General Manager
Swiss Chalet Restaurant
Toronto, ON
04.1996 - 02.1998
Server
Swiss Chalet Restaurant
Toronto, ON
01.1994 - 03.1996
Dishwasher
Swiss Chalet
Toronto, ON
05.1991 - 01.1994
Education
CAEC
Toronto, ON09-1996
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner/Operator
Soldier Mechanical Plumbing and Drain Service
06.2003 - Current
Plumber
Dan Mac Plumbing
07.1999 - 01.2003
Plumbing Apprentice
JV Mechanical
03.1998 - 01.1999
Restaurant General Manager
Swiss Chalet Restaurant
04.1996 - 02.1998
Server
Swiss Chalet Restaurant
01.1994 - 03.1996
Dishwasher
Swiss Chalet
05.1991 - 01.1994
CAEC