Adept at overseeing operations, optimizing processes, and ensuring adherence to high standards. Reliable and adaptable, skilled in conflict resolution, strategic planning, and fostering productive work environment. Enthusiastic about driving performance and contributing to organizational success.
Experienced with team leadership, delivering operational efficiency and project success. Utilizes strategic planning to drive productivity and process improvements. Track record of effective communication and conflict resolution.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
Loblaw Ajax Distribution Centre
07.2013 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintain open lines of communication with upper management providing regular progress updates and addressing challenges in a proactive manner.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Managed emergency strategies during crises affecting company operations.
Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Education
Certificate - Construction Skills
Flemming College
Peterborough, ON
Skills
Operations management
Performance monitoring
Staff supervision
Team Training
Safety oversight
Compliance and risk management
Root-cause analysis
Scheduling coordination
Incident reporting
Efficient in NSSL shunt ware services, WM, LM, SAP and Microsoft office programs