Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Call center experience
Customer Focus
Complaint Handling
CRM Software
Problem-solving abilities
Conflict Resolution
Microsoft Outlook
Computer Proficiency
Payment Processing
Data Entry
Problem Resolution
Product Knowledge