Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Bernardo

Fairfield

Summary

Proven track record in enhancing customer experiences and improving team efficiency, notably at McDonald's. I Excelled in customer service and care, alongside proficient money handling. I have also used procedures to ensure that I follow company rule and try to maintain a positive customer environment. Especially in times when I need to ensure that I help a customer to give them full satisfaction, but also ensure that I don't breach any company rules.

I have also learned through babysitting and basic CPR classes to properly care for a child in a life threatening situation, and how to care for a distressed child. I have also learned how to provide a child with nutritious food that they will enjoy. Especially working with children, I have learned patience, and how to work with others on an emotionally calming level.


Overview

4
4
years of professional experience

Work History

Customer Service

Mcdonalds
12.2022 - Current
  • Helped create procedures to enable a smooth flowing working environment.
  • Helped handle escalated customer issues, using given procedures.
  • Enabled a positive customer environment, to ensure a positive customer experience
  • Helped organize team members, and ensure efficient and an enjoyable work space.

Babysitter + Tutor

Self-Employed
12.2020 - Current
  • Ensured healthy + nutrition meals were provided to child in care.
  • Helped children with struggling topics, and ensure their grade reflected my work.
  • Helped ensure a safe and sanitary area for children in my care.
  • Ensured I created a positive and safe environment with children in my care.

Kitchen Crew/Front Crew

Del Taco
06.2022 - 09.2022
  • Trained new team members on procedures, customer service, and sales techniques.
  • Helped customers with issues addressed to their orders, or funds.
  • Put together food items while maintaining a clean and sanitary working environment.
  • Followed procedures to maintain food safety protocols.

Education

High School Diploma -

Angelo Rodriguez High School
Fairfield, CA
06.2024

Skills

  • Customer service and care
  • Money Handling
  • Schedule Management
  • Child Supervision
  • First Aid

Timeline

Customer Service

Mcdonalds
12.2022 - Current

Kitchen Crew/Front Crew

Del Taco
06.2022 - 09.2022

Babysitter + Tutor

Self-Employed
12.2020 - Current

High School Diploma -

Angelo Rodriguez High School
Nathan Bernardo