Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

NATHAN BARON

Cluny

Summary

With a diverse background of employment experience, my strong learning and retention skills have significantly contributed to my achievements. I successfully operated a collector car dealership specializing in sales, service, and restoration of classic vehicles. Over four years, my business thrived through strategic investments while leading a team at one of Canada's largest specialty automotive shops. Consistently tailoring services to address specific client needs, I navigated daily challenges to ensure smooth operations. Working with high-profile clientele demanded precision and excellence. In peak season, we averaged sales of 40 vehicles per month while managing customer repairs and restorations. Regrettably, the pandemic forced me to make challenging decisions regarding the business's future.


Prior to my involvement in the automotive industry, I gained experience in front and back-of-house roles in hospitality, retail, and catering for exclusive events. I also collaborated with my family in our business focused on selling unique, high-end gemstones sourced from Sri Lanka. After the closure of the company, I gained valuable experience in fleet management, consulting within fleet services, insurance claims and claims advising, as well as client services and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Sales Manager

COLOUR YOUR WORLD WITH GEMS
10.2013 - Current
  • Sales of luxury gemstones, both in-person and online, imported from Sri Lanka into Canada, targeting both B2B and retail customers
  • Website design and development incorporating an e-commerce feature
  • Keeping inventory and lists up-to-date
  • Handling the processing, packaging, and global shipping of orders as they are sold
  • Generating and maintaining invoices and receipts while overseeing inventory management
  • Participated in and directed trade shows, private client exhibitions, exclusive events, and social gatherings

Service Centre Representative

INTACT FINANCIAL CORPORATION
05.2024 - 09.2024
  • Intake and processing new claim vehicles
  • Guiding policyholders throughout the claims procedure, ensuring transparency and accuracy of process
  • Receiving and providing consistent updates to partner repair facilities
  • Ensuring adherence to the repair protocols and assurances
  • Delivering weekly updates to the policyholders awaiting completion of repairs
  • Collaborating with claims adjusters and total loss department for seamless operations while maintaining quality standards
  • Reviewing Audatex estimates and explaining details of repairs to insureds on pick up of vehicles
  • Ensuring that policyholders have a clear understanding of process and final outcome of claim
  • Collaborating with subrogation and relevant partner departments as necessary

Consultant

THE DRIVING FORCE INC.
03.2022 - 07.2023
  • Aiding both the general public and executive corporate clients in identifying vehicle rental solutions that meet their specific requirements
  • Offering fleet management services to corporate clients seeking to oversee their rental vehicle fleets, while efficiently handling bookings that frequently change
  • Negotiated and secured numerous national accounts, acting as the primary liaison for all inquiries and concerns
  • Independently managed national accounts at the clients' request, showcasing exceptional customer satisfaction and fostering repeat business with a strong business relationship
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Enhanced expertise in vehicle specifications and excelled in resolving issues while catering to a wide range of customer needs

Owner and Operations Manager

TTR GROUP o/a TTR VINTAGE MUSCLE
01.2017 - 03.2021
  • Managed day-to-day business operations.
  • Accountable for the seamless daily functioning of all company operations
  • Managing all monthly financial obligations
  • Supervising employee compensation and payroll processes
  • Ensuring that staff meet established company performance standards
  • Overseeing the procurement and sale of inventory and parts
  • Coordinating the transportation of new and sold inventory, both locally and for long-distance logistics
  • Guaranteeing a positive experience for every customer, attending to expectations and resolving any matters that are brought to our attention in a timely and professional manner
  • Responsible for managing inventory valued between $500,000 and $1 million on a regular basis
  • Implementing risk management strategies and mitigation measures

Catering Supervisor

VISIONARY CATERING
05.2019 - 09.2019
  • Logistics driver and event supervisor for corporate and personal catering services, focusing mainly on downtown Calgary and its vicinity; some out of town work was required
  • Overview and management for significant events, including weddings, corporate functions, private celebrations, and other occasions
  • Operated independently for most of my tenure following brief training from management and colleagues
  • Demonstrated exceptional customer service abilities
  • Responsible for the oversight and management of major corporate clients and accounts
  • Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.

Education

Not Completed - Degree - Professional Cooking

Southern Alberta Institute of Technology
Calgary, AB
05-2020

High School Diploma -

Dr. E.P. Scarlett
Calgary
06-2017

Skills

  • Inventory management
  • Negotiation strategies
  • Team leadership
  • Client account management
  • Client relationship management
  • Trade show coordination
  • Account management
  • Rapport and relationship building
  • New business development
  • Operations
  • Risk mitigation
  • Customer relationship management
  • Fleet management
  • Claims processing
  • Automotive sales

Timeline

Service Centre Representative

INTACT FINANCIAL CORPORATION
05.2024 - 09.2024

Consultant

THE DRIVING FORCE INC.
03.2022 - 07.2023

Catering Supervisor

VISIONARY CATERING
05.2019 - 09.2019

Owner and Operations Manager

TTR GROUP o/a TTR VINTAGE MUSCLE
01.2017 - 03.2021

Sales Manager

COLOUR YOUR WORLD WITH GEMS
10.2013 - Current

Not Completed - Degree - Professional Cooking

Southern Alberta Institute of Technology

High School Diploma -

Dr. E.P. Scarlett
NATHAN BARON