Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nathalina Morton

Iqaluit,NU

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager Oral Health Programs

Government Of Nunavut
07.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Regional Community Oral Health Coordinator

Government Of Nunavut
11.2020 - 07.2021
  • Provided ongoing support to both patients and families throughout their healthcare journey, addressing concerns or challenges as they arose.
  • Conducted regular assessments of patient needs and coordinated services accordingly with relevant healthcare professionals.
  • Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
  • Organized health fairs and community events to raise awareness on various health topics and available services.
  • Improved patient outcomes by coordinating care plans and collaborating with multidisciplinary healthcare teams.
  • Facilitated partnerships with local organizations to expand service offerings and improve community access to healthcare resources.
  • Developed a comprehensive resource directory for patients and families, enabling easier access to essential support services.
  • Mentored junior staff members, fostering a culture of continuous learning and professional growth within the organization.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Ordered all dental supplies and kept check on inventory levels.

Oral Health Promoter

Government Of Nunavut
01.2019 - 08.2020
  • Implemented evidence-based practices into program design, ensuring the highest level of efficacy in interventions offered.
  • Reduced hospital readmission rates by developing tailored intervention strategies for at-risk patients.
  • Enhanced public awareness of available health resources by organizing and participating in community outreach events.
  • Utilized social marketing techniques to create impactful messaging around the importance of healthy behaviors, leading to increased engagement in preventive activities.
  • Improved community health by conducting educational workshops and presentations on various health topics.
  • Trained new staff members and volunteers on best practices within the field of health promotion, contributing to a knowledgeable workforce dedicated to improving public health.
  • Facilitated support groups addressing various health concerns, fostering a sense of community among participants.
  • Served as a liaison between clients and healthcare providers, ensuring timely access to care and promoting continuity of services.
  • Provided one-on-one counseling sessions for individuals struggling with chronic illnesses or other health challenges.
  • Collaborated with local healthcare providers to ensure access to quality care for underserved populations.
  • Developed strong partnerships with local organizations, fostering a supportive network for clients seeking assistance.
  • Completed necessary reports and documentation on time and to specifications.

Dental Hygienist

Iqaluit Dental
05.2017 - 12.2018
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
  • Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
  • Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
  • Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
  • Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
  • Applied fluoride and dental sealants to protect patients' teeth from decay.
  • Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
  • Improved and developed knowledge through continuing education courses and seminars.
  • Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
  • Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.

Dental Hygienist

St Laurent Dental
02.2017 - 04.2017
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
  • Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
  • Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
  • Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
  • Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
  • Applied fluoride and dental sealants to protect patients' teeth from decay.
  • Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
  • Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
  • Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
  • Maintained accurate medical and dental records by documenting important patient data in [Software].

Education

Graduate Certificate - Healthcare Managment

McGill University
Montreal, QC
08.2025

Lean Six Sigma Green Belt For Healthcare And Lean - HealthCare

McGill University
Montreal, QC
10.2024

Advanced Diploma - Dental Hygiene

Algonquin College
Ottawa, ON
04.2016

High School Diploma -

North Albion Collegiate Institute
Toronto, ON
06.2011

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Policy Implementation
  • Budget Control
  • Contract Management
  • Teamwork and Collaboration
  • Decision-Making
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Work Planning and Prioritization
  • Hiring and Training
  • Staff Training
  • Scheduling and Coordinating
  • Documentation And Reporting
  • Negotiation and Conflict Resolution
  • MS Office
  • Performance Tracking and Evaluation
  • Administration and Reporting
  • Onboarding and Orientation
  • Budget Management
  • Human Resources Management

Languages

English
Full Professional

Certification

Fundamental of Project Management

Project Management Essentials

Leading Change

Leading with Emotional Intelligence

Human Resources Certificate

Timeline

Manager Oral Health Programs

Government Of Nunavut
07.2021 - Current

Regional Community Oral Health Coordinator

Government Of Nunavut
11.2020 - 07.2021

Oral Health Promoter

Government Of Nunavut
01.2019 - 08.2020

Dental Hygienist

Iqaluit Dental
05.2017 - 12.2018

Dental Hygienist

St Laurent Dental
02.2017 - 04.2017

Graduate Certificate - Healthcare Managment

McGill University

Lean Six Sigma Green Belt For Healthcare And Lean - HealthCare

McGill University

Advanced Diploma - Dental Hygiene

Algonquin College

High School Diploma -

North Albion Collegiate Institute

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Nathalina Morton