Nathalie Poulin
Lac Brome
Summary
Dynamic wellness consultant with a proven track record at CRA, excelling in client relationships and public speaking. Expert in biofeedback and music therapy, enhancing client experiences through innovative training sessions. Committed to continuous improvement and cultural awareness, fostering deep connections and delivering impactful seminars in spa environments.
Overview
26
26
years of professional experience
Work History
Consultant in Wellness
Self-employed
05.1999 - Current
Conducting seminars, workshop, conferences in Spa Resort.
Offering biofeedback and music therapy session for deep relaxation and trainings with home office and in various Spa locations.
Nathalie Poulin n.d.
Client Service Agent
CRA (Canada Revenue Agency)
07.2022 - 03.2023
Assisting clients over the phone (from all over Canada and around the world) providing essential information(s), answering question(s), guiding clients through the tax process. My role as an agent was to provide help with filing returns, ensuring that they understand their obligations and providing support with any inquiries related to their tax accounts.
Education
No Degree - Spanish
Bishop's University
SherbrookeNo Degree - Italian
Université De Montréal
Montreal, QCNo Degree - English Language
Bermuda College
BermudaCollege Degree - Human Sciences
CEGEP De Sherbrooke
Sherbrooke, QC03-1987
Skills
- Problem-solving
- Attention to detail
- Integrity and honesty
- Public speaking
- Continuous improvement
- Processes and procedures
- Cultural awareness
- Research and development
- Leadership in wellness field
- Client relationships
- Decision-making
- Verbal and written communication
- Training and development
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Italian
Limited Working
Timeline
Client Service Agent
CRA (Canada Revenue Agency)
07.2022 - 03.2023
Consultant in Wellness
Self-employed
05.1999 - Current
No Degree - Spanish
Bishop's University
No Degree - Italian
Université De Montréal
No Degree - English Language
Bermuda College
College Degree - Human Sciences
CEGEP De Sherbrooke
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