Nathalie Noboa
Santa Clarita
Summary
Dedicated Manager bringing many years of progressive experience in industries. Expertise in business development and marketing. Collaborative team player excels in fast-paced environments and event coordinating.
Overview
12
12
years of professional experience
Work History
Salon Manager
Esthetics Design Salon & Spa
01.2017 - 03.2020
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Shift Manager
Pizza Hut
06.2010 - 06.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
Data Entry Clerk
American Heart Association
11.2009 - 10.2010
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Event Coordinator
JDRF
01.2008 - 01.2009
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Developed creative marketing materials that generated interest and boosted event attendance.
Education
No Degree - Art History
College of The Canyons
Valencia, CA06-2009
Skills
- Customer service
- Employee development
- Decision-making skills
- Problem-solving skills
- Account management
- Social media marketing
Languages
Spanish
Native or Bilingual
Timeline
Salon Manager
Esthetics Design Salon & Spa
01.2017 - 03.2020
Shift Manager
Pizza Hut
06.2010 - 06.2016
Data Entry Clerk
American Heart Association
11.2009 - 10.2010
Event Coordinator
JDRF
01.2008 - 01.2009
No Degree - Art History
College of The Canyons
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