Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nathalie Mercado

Nathalie Mercado

McFarland

Summary

Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and multitasking. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences. Looking to further my skills and knowledge.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Sno-White Drive Thru
McFarland
12.2021 - Current
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Contributed to customers satisfaction by providing good customer service.
  • Resolved customer complaints in a professional manner.

Customer Service Cashier

McDonald's
McFarland
10.2020 - 07.2021
  • Processed customer transactions accurately and efficiently at a fast-paced drive-thru environment.
  • Maintained cleanliness and organization of cashier station and surrounding area.
  • Collaborated with team members to ensure timely service during busy periods.
  • Operated cash registers to process payments for goods and services.

Education

High School Diploma -

Winema Early College High School
Salem, OR
06-2019

Skills

  • Cash handling
  • Effective communication
  • Problem solving
  • Time management
  • Service efficiency
  • Phone etiquette
  • Reliability and punctuality
  • Basic math
  • Stress management
  • Multitasking and organization
  • Active listening
  • Patience and composure

Languages

Spanish
Professional

References

References available upon request.

Timeline

Customer Service Cashier

Sno-White Drive Thru
12.2021 - Current

Customer Service Cashier

McDonald's
10.2020 - 07.2021

High School Diploma -

Winema Early College High School

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Nathalie Mercado