Nathalie Gallagher
St. Catharines,ON
Summary
Dedicated Administrative Professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
BUSINESS TRANSFORMATION ANALYST
ONTARIO CANNABIS RETAIL CORPORATION (0CS)
04.2023 - 01.2024
- Manage the incoming stream of projects into the Strategy and Transformation department; projects were initially categorized based on the scope of the problem and then the viability of various solutions was examined
- Responsible for documenting the entire assessment phase and finding alignment between stakeholders on a proposed solution
- Develop functional and non-functional requirements for the Business Requirements Document (BRD) by conducting various workshops with stakeholders
- During discovery for the 'assessment phase', the Business Analysis team prepares various viable recommendations and forecast within 25% accuracy of actual project spend and duration.
PORTFOLIO GOVERNANCE CONSULTANT, ENTERPRISE Transformation PROJECT OFFICE
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)
10.2021 - 04.2023
- Manage project governance and reporting of 167 projects using Waterfall and Agile methodology for the Transformation and Enterprise Project Office (TEPO) under EPMO Reporting, including financial variance reporting and project data quality compliance
- Lead work with Delivery PMOs and Project Managers (PMs) to ensure adherence to Policy and Standards from project start until closure and close any existing gaps
- Provide specialized advice and publish Training materials and monthly Portfolio Management calendars to support project managers in achieving objectives throughout the lifecycle of a project
- Reengineer 13+ governance processes through facilitation of brainstorming sessions with stakeholders to deliver portfolio insights to executives each month.
BUSINESS ANALYST, TI&I Portfolio Management Office (PMO)
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)
08.2020 - 10.2021
- Facilitate brainstorming sessions with stakeholders to simplify portfolio management processes
- Work closely with Delivery PMO leads and PMs to accurately document 13+ governance processes
- Created all processes in Visio for internal reporting purposes, and remodeled using Gantt charts to communicate with partners
- Manage 'Continuous Improvement workstreams' in Jira, with weekly team status update meetings.
ANALYST, Strategic Portfolio Management
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)
04.2019 - 08.2020
- Align teams to organizational strategy and Purpose by leading team meetings, and spearheading 'team bonding' exercises and continuous improvement workshops
- Manage program workstreams in Jira and Confluence
- Create presentations and facilitate weekly meetings of Project Team for status updates and risk/issue mitigation
- Evolved stakeholder communications, reducing response time by >50%.
DIRECTOR OF FINANCE
CANADIAN WOMEN'S HOCKEY LEAGUE
02.2018 - 03.2019
- Manage the league's: $4M budget, Accounting and HR department, payroll, and shifting from paper-based accounting to a zero-waste accounting system
- Managing all Accounts Payables and Receivables using Quickbooks; following up with vendors on outstanding payments
- Perform month-end reconciliations of all company credit cards and accounts
- Creating Cash Flow, Income and P&L Statements on a quarterly basis for the Board of Directors
- Manage all accounting functions in accordance with annual audit policies
- Produce all requested documentation to support the annual audit.
Education
BBA - Business Administration
Wilfrid Laurier University
Waterloo09.2018
Skills
- Requirements Gathering
- Business Case Development
- Process Improvement and Analysis
- Executive Support
- Administrative Support
- Office Management
- Schedule & calendar planning
- Office Administration
- Meticulous attention to detail
- Information confidentiality
- Scheduling and Calendar Management
- Interpersonal Communication
- Travel Coordination
- Meeting planning
- Excel spreadsheets
- Document Preparation
- Proofreading
- File Organization
- Filing and data archiving
- Invoice Processing
- Spreadsheet tracking
- Business Writing
- Bookkeeping
- Payroll
- AR/AP
- Accounting
- QuickBooks expert
Languages
English
Native or Bilingual
Timeline
BUSINESS TRANSFORMATION ANALYST
ONTARIO CANNABIS RETAIL CORPORATION (0CS)
04.2023 - 01.2024
PORTFOLIO GOVERNANCE CONSULTANT, ENTERPRISE Transformation PROJECT OFFICE
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)
10.2021 - 04.2023
BUSINESS ANALYST, TI&I Portfolio Management Office (PMO)
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)
08.2020 - 10.2021
ANALYST, Strategic Portfolio Management
CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)
04.2019 - 08.2020
DIRECTOR OF FINANCE
CANADIAN WOMEN'S HOCKEY LEAGUE
02.2018 - 03.2019
BBA - Business Administration
Wilfrid Laurier University