Nathalie Duffy
Mississauga,ON
Summary
Marketing student skilled in creating and implementing digital strategies, increasing brand awareness and developing customer-centric communications initiatives. Dedicated to learning the business world with skills in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Executive
McMaster Design League
09.2023 - Current
- Planned and executed events and marketing plans.
- Developed and executed marketing plans and general business solutions resulting in increased club exposure.
- Engaged, informed and supported members on media and marketing outcomes.
- Launched marketing activities for new events.
Sales Associate - On call
Pieriks Cycle - Bike Shop
02.2022 - Current
- Supervisor Name: Lou Vassos
- Contact: Lou Vassos
- Contact Number: (289) 941-0703
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Serves customers by helping them select products and picking out the right bike for them.
- Manages stock on excel and manages the website run through wix.com.
Server
The Brogue - Irish Pub
06.2022 - 01.2023
- Supervisor Name: Melissa Donnelly
- Contact: Melissa Donnelly
- Contact Number: (905) 278-8444
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front End Sales Clerk & Supervisor
Metro Inc - Food Basic's
10.2018 - 10.2021
- Supervisor Name: Elizabeth Shaw
- Contact: Elizabeth Shaw
- Contact Number: (905) 634-1896
- Front end cashiers, clerks and supervisors are the face of a company, so we are responsible for greeting customers professionally and politely.
- Assisting customers by providing information and resolving their complaints as well as issued receipts, credit or refunds when necessary.
- Monitor checkouts to ensure they have adequate cash available and that they are staffed appropriately.
- As well as supervise others and provide on the job training.
Education
Bachelor of Arts - Communications, Humanities - Honours
McMaster University
Hamilton, ON10.2025
Highschool Diploma -
Assumption Catholic Secondary School
Burlington, ON06.2020
Skills
- Customer service
- Collaboration, Teamwork, and Creativity Leadership skills
- Problem Solving and Time Management skills
- Smart Serve certification
- Media Relations
- Marketing Plan Development
- Social Media Engagement
- Digital Marketing
Languages
English
Native or Bilingual
French
Limited Working
Certification
Smartserve
Timeline
Marketing Executive
McMaster Design League
09.2023 - Current
Server
The Brogue - Irish Pub
06.2022 - 01.2023
Sales Associate - On call
Pieriks Cycle - Bike Shop
02.2022 - Current
Front End Sales Clerk & Supervisor
Metro Inc - Food Basic's
10.2018 - 10.2021
Bachelor of Arts - Communications, Humanities - Honours
McMaster University
Highschool Diploma -
Assumption Catholic Secondary School
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