Nathalie Coutinho

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Took photos from different angles and perspectives to capture perfect images.
• Planned and prepared for on-location and studio shoots.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Utilized natural and artificial lighting to capture desired images and maintain quality.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.

• Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
• Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
• Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained confidentiality of information regarding clients and company.

Ordered merchandise with accuracy by verifying back stock and maintaining inventories.

Prepared orders for customers to be delivered.

Kept work areas clean, neat and organized for optimal productivity and worker safety.

Identified appropriate solutions to minimize issues and quickly solve problems.

Opened store six times per week by balancing cash drawers and preparing daily deposits.

• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
• Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.