Summary
Overview
Work History
Education
Skills
Languages
interests
Timeline
Generic

Nathalie Coutinho

Toronto,Canada

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Cashier

Popular Supermarket
09.2022 - Current
  • Organized promotional displays to attract shoppers' attention.
  • Assisted customers with locating products throughout the store.
  • Trained new hires on customer service and rotation practices.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.

Immigration Consultant Assistant

Canada Vistos
05.2022 - 09.2022
  • Maintained comprehensive records of all client interactions and case updates for future reference.
  • Responded promptly to inquiries from clients regarding their applications or other matters.

Receptionist

Union Optical Centre
Toronto, ON
01.2022 - 05.2022
  • Handled diverse needs for clients in-person, by phone or through email.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Scheduled and confirmed appointments.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Grocery Store Manager

Popular Supermarket
Toronto, ON
10.2017 - 12.2021
  • Ability to perform cashier duties as well as set up operating system.
  • Prepared orders for customers to be delivered.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Opened store six times per week by balancing cash drawers and preparing daily deposits.

Bakery Worker

Caledonia Bakery
Toronto, ON
01.2016 - 08.2017
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Operated POS system to process bakery sales transactions.
  • Recommended merchandise to customers based on needs and preferences.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.

Restaurant Waitress

O Pombo
Braga , Portugal
08.2015 - 10.2015
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Education

Fashion Designer

Escola De Tecnologia E Gestao De Barcelos
Braga,Portugal
06.2015

Skills

  • Bilingual
  • Good command of Microsoft Office (Power Point, Word and Excel) Movie Maker, Corel Photos and Corel Draw
  • Knowledge of technical softwares like Modaris and Lectra

Languages

Portuguese
Native/ Bilingual
English
Professional
Spanish
Limited

interests

Photography

Painting

Caligraphy

Travelling

Timeline

Cashier

Popular Supermarket
09.2022 - Current

Immigration Consultant Assistant

Canada Vistos
05.2022 - 09.2022

Receptionist

Union Optical Centre
01.2022 - 05.2022

Grocery Store Manager

Popular Supermarket
10.2017 - 12.2021

Bakery Worker

Caledonia Bakery
01.2016 - 08.2017

Restaurant Waitress

O Pombo
08.2015 - 10.2015

Fashion Designer

Escola De Tecnologia E Gestao De Barcelos

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Nathalie Coutinho