Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathalia Tobal

Surrey,BC

Summary

Fast learner and experienced in diverse areas. Dedicated to complete the work and facility of serving customers. Grew up in Japan with international experience since early, translating documents and conversations for Brazilians who lives in Japan. Also know the tradition of the Japanese`s service.

Overview

5
5
years of professional experience

Work History

Quality Checker

Kawanishi
05.2023 - 08.2023
  • Supervised production workers to identify areas in need of improvement for high-quality production.
  • Developed checklists to coordinate inspections with departmental managers.
  • Examined products for imperfections and defects.

Clerk

KC Corporation
04.2020 - 05.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Managed tax drawers, resolved variances and filed company receipts.
  • Coordinated and scheduled meetings and appointments.
  • Translation of documents

Customer Services

Seven Eleven
03.2020 - 02.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Product replenish when they arrives at the store
  • Handled customer inquiries and suggestions courteously and professionally.

Product Inspector

Nukubi
10.2018 - 04.2020
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Translation between Portuguese and Japanese to help the communication of leaders and co-workers.

Education

High School Diploma -

Escola Alegria De Saber Toyohashi
Toyohashi,Japan
12.2021

Skills

  • Quality Management
  • Peer Relationships
  • Sales Expertise
  • Files Management
  • Stocking and Replenishing
  • Cash Handling
  • Customer Satisfaction
  • Organizational Management
  • Effective Customer Communication
  • Client Needs Assessment

Languages

Portuguese
Native or Bilingual
Japanese
Native or Bilingual
English
Limited Working

Timeline

Quality Checker

Kawanishi
05.2023 - 08.2023

Clerk

KC Corporation
04.2020 - 05.2023

Customer Services

Seven Eleven
03.2020 - 02.2021

Product Inspector

Nukubi
10.2018 - 04.2020

High School Diploma -

Escola Alegria De Saber Toyohashi

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Nathalia Tobal