Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathalia Grineage

Toronto,ON

Summary

Driven professional with experience at Jaklin Tadrous, adept in medical office assistance and caregiving. Excelled in patient coordination, improving check-in efficiency by 30%, and adept at elderly care. Demonstrates exceptional time management, problem-solving, and compassionate support, ensuring high levels of patient satisfaction and operational effectiveness. Experienced non-medical Care Provider offering years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Malvern Medical Center
08.2023 - 04.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.

Medical Office Assistant

Jaklin Tadrous
11.2019 - 01.2020
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.

Education

No Degree - Dental Assisting

Medix College
Toronto, ON
05.2025

Medical Office Administrator

CJ Healthcare College
Toronto, ON
11.2019

Skills

  • Respectful and Compassionate
  • Time Management
  • Patient Scheduling
  • Office Administration
  • Patient Registration
  • Telephone Etiquette
  • Appointment Scheduling
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Personal Hygiene Assistance

Languages

English
Full Professional

Timeline

Medical Receptionist

Malvern Medical Center
08.2023 - 04.2024

Medical Office Assistant

Jaklin Tadrous
11.2019 - 01.2020

No Degree - Dental Assisting

Medix College

Medical Office Administrator

CJ Healthcare College
Nathalia Grineage