Natessa Dinnall

• Collecting money and sales receipts from cashiers and managers at the end of their shifts.
• Counting money, comparing and verifying totals against receipts, tax exemption reports, suspended transactions, voided transactions, and other documentation.
• Making note of any discrepancies and investigating questionable transactions.
• Preparing daily deposits for banking.
• Providing excellent customer service and attention to customers when face-to-face.
• Assisting internal accounting team in checking financial statements for accuracy to produce reliable reports.
• Following business policies and procedures to accurately fill out and file or distribute all paperwork.
• Maintaining open communication with team members and stakeholders, resulting in successful project outcomes.

Tasks performed included:

• Filing and organizing.
• Enforcing company policies and ensuring that the team met daily, weekly, and monthly goals.
• Planning and delivering training sessions to improve employee effectiveness and address areas of weakness.
• Conducting regular performance reviews for employees to identify areas of improvement.
• Delegating tasks to team members based upon skill level and to achieve organizational goals.
• Monitoring employee attendance records, timekeeping, and payroll information.

This position entailed:

• Restocking shelves.
• Providing excellent customer service.
• Verifying prices on tags against price sheets for accuracy and updated tags when necessary.