Guest Service, Housekeeping, Laundry And Maintenance
Best Western Strathmore Inn
02.2024 - 08.2024
Provided exceptional customer service in a high-end hotel, ensuring guests' needs were met and exceeded
Maintained a welcoming atmosphere, addressing inquiries, resolving issues, and ensuring overall guest satisfaction
Collaborated with the team to streamline operations, contributing to improved customer experiences.
Main Prep, Front Counter (Team Leader)
A&W Strathmore
10.2022 - 11.2023
Provided exceptional customer service in a high-end hotel, ensuring guests' needs were met and exceeded
Maintained a welcoming atmosphere, addressing inquiries, resolving issues, and ensuring overall guest satisfaction
Collaborated with the team to streamline operations, contributing to improved customer experiences.
Team Member (order taker)
Tim Hortons Strathmore
06.2021 - 10.2022
Provided exceptional customer service in a high-end hotel, ensuring guests' needs were met and exceeded
Maintained a welcoming atmosphere, addressing inquiries, resolving issues, and ensuring overall guest satisfaction
Collaborated with the team to streamline operations, contributing to improved customer experiences.
Labourer/ Machine operator/ Solar worker
Borea construction
09.2020 - 10.2022
Gained practical experience in various construction projects, actively participating in the construction
Operated skid steers and telehandlers efficiently, contributing to project completion within schedule
Maintained a strong focus on safety and quality standards during construction work
My experience at the construction site equipped me with valuable skills in efficiently handling deliveries and packages, ensuring timely and organized distribution of materials essential to the project's progress.
Skid Steer and Telehandler operator
Terralta
05.2019 - 05.2021
Operated skid steers and telehandlers efficiently, contributing to project completion within schedule
Maintained a strong focus on safety and quality standards during construction work
My experience at the construction site equipped me with valuable skills in efficiently handling deliveries and packages, ensuring timely and organized distribution of materials essential to the project's progress.
Education
University -
Zhejiang University of science and technology
High School Diploma -
Union Academy Hawassa
01.2017
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Verbal Communication
Time Management
Flexible and Adaptable
Attention to Detail
Certification
Certified Skid Steer Operator
Certified Telehandler Operator
Certified Forklift Operator
Skilled at using a pallet jack for moving and handling materials.
References
Alban Mehmeti, +1(403)934-5777, GM at Best western
Kyra Peters, +1(403)934-3724, Manager at A&W
Leni Santos, +1(403)934-3141, Manager at Tim Hortons
Timeline
Guest Service, Housekeeping, Laundry And Maintenance
Best Western Strathmore Inn
02.2024 - 08.2024
Main Prep, Front Counter (Team Leader)
A&W Strathmore
10.2022 - 11.2023
Team Member (order taker)
Tim Hortons Strathmore
06.2021 - 10.2022
Labourer/ Machine operator/ Solar worker
Borea construction
09.2020 - 10.2022
Skid Steer and Telehandler operator
Terralta
05.2019 - 05.2021
University -
Zhejiang University of science and technology
High School Diploma -
Union Academy Hawassa
Certified Skid Steer Operator
Certified Telehandler Operator
Certified Forklift Operator
Skilled at using a pallet jack for moving and handling materials.
Hotel Front Desk Agent at Heritage Inn Express / Best Western Inn Of HaywardHotel Front Desk Agent at Heritage Inn Express / Best Western Inn Of Hayward