Nate Grayston
University Student
Winnipeg
Summary
Positive and empathetic worker with excellent communication and problem-solving skills, consistently producing customer satisfaction and loyalty. Dedicated to resolving issues swiftly and enhancing overall customer experience. Adapted to many situations quickly and provided flexibility by working different hours.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Bowl CSR
T-Birds Food Fun Games
Brandon, MB
01.2024 - 08.2024
- Promptly responded to inquiries and requests from possible guests, providing helpful information.
- Maintained a clean and orderly work space, including areas used by guests frequently.
- Promoted excellent guest experience by addressing concerns, demonstrating empathy, and working to resolve problems swiftly.
- Performed proper cash handling procedures and helped to determine where and when cash discrepancies occurred.
- Sustained positive working relationships with co-workers and superiors.
Cast Member
Landmark Cinemas
Brandon, MB
07.2022 - 12.2023
- Collaborated with fellow cast members to ensure smooth operations and proper guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and efficiency to minimize discrepancies.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Resolved guest concerns in a timely manner, demonstrating excellent customer service.
- Supported team members during peak times by taking on additional roles when needed, by adapting and being flexible.
Education
Bachelor of Science - Biological Sciences
University of Manitoba
Winnipeg, MB 09.2024 - 04.2029
High School Diploma -
Vincent Massey High School
Brandon, MB 09.2019 - 06.2023
Skills
Time Management
Adaptability
Flexibility
Customer Service
Critical Thinking
Relationship Building
Complaint Resolution
Team Development
Customer Focus
Decision-Making
Timeline
Bachelor of Science - Biological Sciences
University of Manitoba
09.2024 - 04.2029
Bowl CSR
T-Birds Food Fun Games
01.2024 - 08.2024
Cast Member
Landmark Cinemas
07.2022 - 12.2023
High School Diploma -
Vincent Massey High School
09.2019 - 06.2023
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