Nate Crepeault
KANATA
Summary
Remarkable Front-End Supervisor with experience delivering superior level of customer service to guests and prospective guests. Proven to run front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge. Looking for a new position where I can provide my skills, positive attitude and hard work.
Overview
7
7
years of professional experience
Work History
Front End Supervisor
Metro Grocery Store
08.2020 - Current
- Led the floor to be in charge of the department
- Managed customer complaints and rectified issues to complete satisfaction
- Answer phone calls to respond to customer questions and transfer calls to appropriate staff members
- Managed opening and closing procedures by reconciling sales records and cash transactions (morning paper work + closing supervisor)
- Assist customers when needed on cash, self-checkout or the service desk (dealing with lottery, refunds, returns)
- Cashier experience + service clerk duties (carts, washrooms, overstock, etc.)
- Work under pressure and a fast-paced environment
Basketball Coach
Kanata Youth Basketball Association
10.2024 - 04.2025
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Promoted good sportsmanship with competing teams on- and off-field.
- Increased player motivation with tailored goal-setting and progress tracking strategies.
Window Cleaner
Student Works
05.2023 - 08.2023
- Successfully completed jobs within established deadlines
- Developed effective relationships with customers by providing excellent service
- Demonstrated ability to safely operate ladders and scaffolding for window cleaning
- Operated power washing equipment safely and efficiently for deep cleaning jobs
- Exhibited strong communication skills when interacting with clients
- Assisted other workers in difficult tasks such as carrying heavy objects up ladders
- Provided detailed estimates of time required to complete jobs accurately
- Employed creative problem solving techniques to address challenging situations
Soccer Referee
West Ottawa Soccer Club
05.2018 - 07.2018
- Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules
- Clarified rules and resolved disputes between coaches, players, and spectators
- Enforced fair play by discouraging unacceptable behavior through disciplinary action
- Kept track of time to call for halftime or other breaks in play
- Stopped the game to allow treatment or removal of injured players
- Fostered sportsmanship among players and coaches to minimize in-game conflict
Education
High School Diploma -
Holy Trinity Catholic High School
Bachelor of Social Science - Criminology
University of Ottawa
Ottawa04-2026
Skills
- Highly Organized
- Efficient
- Communication Skills
- Responsible
- Motivated
- Hard-Working
- Reliable
- Adaptable
- Respectful
- Patient
- Professional Under Pressure
Timeline
Basketball Coach
Kanata Youth Basketball Association
10.2024 - 04.2025
Window Cleaner
Student Works
05.2023 - 08.2023
Front End Supervisor
Metro Grocery Store
08.2020 - Current
Soccer Referee
West Ottawa Soccer Club
05.2018 - 07.2018
High School Diploma -
Holy Trinity Catholic High School
Bachelor of Social Science - Criminology
University of Ottawa
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