Natasil Vichuprapas
OTTAWA,Ontario
Summary
I am a dedicated and accomplished professional with a proven track record of consistently achieving company goals. I can perform under pressure and adapt to new situations and challenges to enhance the work environment. I am skilled at managing multiple priorities with a positive attitude and am always prepared to take on additional responsibilities to attain objectives. I am fully committed to contributing to the success of any team through hard work. I possess a strong desire to continue learning, growing and excelling in all aspects of my work.
Overview
7
7
years of professional experience
Work History
Manager
OSL Retail Service
OTTAWA, Ontario
06.2023 - 03.2024
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies and narratives that would maximize profits while remaining competitive.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Assistant Manager
OSL Retail Services
Ottawa, ON
11.2022 - 06.2023
- Trained team members in successful strategies to meet operational and sales targets.
- Took on projects to aid management in business decision-making and planning toward sales and operations for maximum efficiency.
- Promoted a positive culture of teamwork and inclusion, increasing employee morale.
Sales and Service Representative
OSL Retail Services
Ottawa, ON
03.2022 - 11.2022
- I met sales targets consistently by engaging customers with a direct and personable attitude.
- Advanced KPI and AOV by maintaining focus toward set goals.
- Tailored sales approaches and techniques to specific clients need to increase sales.
Commercial/Construction/Residential Cleaner
Independent Contractor
Ottawa, ON
10.2019 - 02.2022
- Delivered quality customer service to address urgent needs and cleaning requests.
- Assembled and completed daily checklists.
- Maintained energy and enthusiasm in a fast-paced environment.
- Quickly learned new skills and applied them to daily tasks.
- Maintained safety protocols through the safe handling of equipment and chemicals.
Sales Representative
Ontario Green Savings
Ottawa, ON
07.2019 - 03.2020
- Identified and developed key operations to maintain sales goals.
- Followed through with leads to close sales over the phone and in the office.
- Improved operations through consistent hard work and dedication.
- Worked closely with the manager to provide effective assistance for specific business operations.
- Cold called over 50 potential customers per day to help with marketing efforts and increase sales.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Warehouse Associate
Costco
Ottawa, ON
03.2018 - 02.2019
- I trained new staff.
- Resolved customer concerns with a positive approach and constructive strategies.
- Performed inventory control.
- Maintained effective team member communication.
- Updated daily logs regularly.
Door To Door Sales Representative
UNICEF
Ottawa, ON
05.2017 - 08.2017
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Travel by foot to sell services.
- Worked quickly to weed out customers unlikely to buy to focus a on valuable prospects.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Elizabeth Wyn Wood Secondary
Office Administration -
St Lawrence College
Skills
- Staff training
- Safety training
- Sales expertise
- Stock management
- Business growth and retention
- Software programs
- Staff Training and Development
- Salesforce Management
Timeline
Manager
OSL Retail Service
06.2023 - 03.2024
Assistant Manager
OSL Retail Services
11.2022 - 06.2023
Sales and Service Representative
OSL Retail Services
03.2022 - 11.2022
Commercial/Construction/Residential Cleaner
Independent Contractor
10.2019 - 02.2022
Sales Representative
Ontario Green Savings
07.2019 - 03.2020
Warehouse Associate
Costco
03.2018 - 02.2019
Door To Door Sales Representative
UNICEF
05.2017 - 08.2017
Elizabeth Wyn Wood Secondary
Office Administration -
St Lawrence College
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