Dependable professional with a proven ability to quickly learn and multitask, effectively meeting strict deadlines. A dedicated office personnel adept at handling various duties to enhance workflow and boost productivity.
Overview
5
5
years of professional experience
Work History
Sales Associate
Ingo Floor
Grande Prairie, Alberta
07.2024 - Current
Acquired extensive knowledge of products and services offered at store.
Communicated effectively with supervisors regarding daily tasks and priorities.
Created eye-catching merchandise displays to attract customer attention.
Maintained clean and organized sales floor for optimal shopping experience.
Updated inventory records regularly using store management software.
Replenished stock levels on shelves as needed during business hours.
Conducted product demonstrations to showcase features and benefits.
Built rapport with customers by offering friendly, welcoming environment in store.
Optical Assistant
Specsavers
Grande Prairie, Alberta
12.2023 - 05.2024
Prepared for upcoming appointments by pulling charts, preauthorizing insurance and readying paperwork.
Maintained patient records by updating medical histories and entering exam results into electronic database.
Scheduled appointments for follow-up visits or referrals to specialists when needed.
Supported operations with expertise in administrative support, patient care and file management.
Implemented tracking for several non-automated follow ups which resulted in 25% more appointments being booked and sales being done.
Optical Assistant
Visique
Grande Prairie, Alberta
08.2019 - 04.2024
Prepared for upcoming appointments by pulling charts, preauthorizing insurance and readying paperwork.
Assisted optometrist with conducting examinations, documenting findings and processing paperwork.
Processed insurance claims for eyecare services rendered to patients.
Served patients with broken or damaged glasses.v
Dental Receptionist
Grande Prairie Family Dental
Grande Prairie, Alberta
09.2023 - 12.2023
Communicated with existing patients for appointment reminders and routine cleanings.
Resolved authorization and payment problems with patients' insurance providers.
Answered phone calls, provided information to callers, and took messages when needed.
Organized patient files according to established procedures for easy retrieval.
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Sales Associate
Revolution Kia
Grande Prairie, Alberta
04.2022 - 12.2022
Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media.
Supported sales with smooth handling of diverse issues, including troubleshooting mechanical problems, handling cosmetic damage and coordinating appointments for accessories installations.
Sold 7 vehicles monthly, outshining personal targets.
Health Care Aide
Alberta Health Services
Grande Prairie, Alberta
07.2020 - 03.2022
Collaborated with physicians and registered nurses to perform procedures.
Reported unusual behavior for improved care continuity.
Offered support, companionship, and stimulation with conversation and recreation.
Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
Education
Health Care Aide
Northern Lakes College
2017
Skills
Interpersonal Skills
Appointment Scheduling
Microsoft Office Proficiency
Decision Making
Attention to Detail
Conflict Resolution
Time Management
Computer Proficiency
Multitasking Abilities
Timeline
Sales Associate
Ingo Floor
07.2024 - Current
Optical Assistant
Specsavers
12.2023 - 05.2024
Dental Receptionist
Grande Prairie Family Dental
09.2023 - 12.2023
Sales Associate
Revolution Kia
04.2022 - 12.2022
Health Care Aide
Alberta Health Services
07.2020 - 03.2022
Optical Assistant
Visique
08.2019 - 04.2024
Health Care Aide
Northern Lakes College
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