Achieved high levels of team satisfaction and project success through strong interpersonal skills and motivation. Delivered exceptional support in diverse roles, including janitorial services, with 15 years of industry experience. Contributed to organizational recognition as a top 3 business of the year through dedicated service and expertise.
Work History
Manager of Business Development and Sales
ECLIPSE BUILDING MAINTENANCE INC
09.2009 - 02.2019
Provided full janitorial and floor care services to multiple commercial and industrial contracts. Maintenance plans for janitorial and floor care ranged from daily to yearly or on-call service.
Offered full and customizable maintenance plans suitable and tailored to each clients needs and budget.
Floor Strip & Wax Services offered 24/7 as well as banquet, wedding, and other special event cleanup.
Responsible for the hiring and training of 73 employees; recording hours of work and travel for to complete payroll.
Responsible to ensure all hours of work and travel were recorded daily
Used Wave accounting to do accounts payable and receivable, payroll, issuing T4’s and other financial documents
Handled and protected keys and alarm codes of clients.
FAMILY SUPPORT WORKER (Student)
Family Support
02.2021 - 06.2021
A position in which crisis supports were often used. Suicide intervention and Daily Trauma Informed care in place daily to assist with clients mental health and addiction concerns. As well as supervisor for the harm reduction sites.
Bartender/Server
Winters Lounge
03.2009 - 2012
Crafted diverse cocktail menus, enhancing customer satisfaction and bar reputation.
Trained new staff on drink
Overseen VLT operations
Monitored compliance with health and safety regulations, ensuring a safe environment for patrons and staff.
Overview
12
12
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Education
High School Diploma -
Sexsmith Secondary
Sexsmith, AB
Addiction & Community Health Professional Diploma - Community Health
Sundance College
Edmonton, Ab
01.2020 - 02.2021
Skills
Relationship Building
Naloxone training
WHMIS & FOIP Certified
Sales
Certification
Trauma Informed Care Practices
Emotional Literacy | Disaster Response | Loss & Grief After Trauma | Trauma in Human Service Workers
Freedom of Information & Protection of Privacy Act (FOIP)
Workplace Hazardous Materials Information System (WHMIS)
First Aid & CPR/AED Level C
First Aid For MentalHealth
Suicide Prevention
Naloxone
Harm Reduction
Child Development in Crisis and Trauma
Languages
English
Professional Working
Timeline
FAMILY SUPPORT WORKER (Student)
Family Support
02.2021 - 06.2021
Addiction & Community Health Professional Diploma - Community Health
Healthcare Equipment Specialist at Furnishing & Equipment Planning; Capital ManagementHealthcare Equipment Specialist at Furnishing & Equipment Planning; Capital Management