Summary
Overview
Work History
Education
Skills
Timeline
Generic
Natasha  Malouf

Natasha Malouf

Kelowna,BC

Summary

Results-driven professional with a strong background in property sales and client relationship management, ensuring seamless transactions from initiation to close. Skilled in market analysis and strategic negotiation to align with client objectives. Proven ability to deliver high client satisfaction through clear communication and tailored service. Proficient in CRM systems and documentation, with a demonstrated ability to quickly learn and apply new skills. Dedicated to contributing to team success and supporting overall organizational growth.

Overview

10
10
years of professional experience

Work History

Owner/Operator E-commerce Business

Self Employed
11.2022 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed day-to-day business operations.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

Real Estate Agent

Fair Realty
01.2020 - 11.2022
  • Communicated with clients to understand property needs and preferences.
  • Maintained over 100 connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Marketed and sold property over 50 for clients by hosting open houses and advertising online and in print.
  • Reviewed market research data and changed sales plans accordingly.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Collected fees and documented payment processes for property transactions.
  • Maintained inventories and records of sales collaterals and closings.
  • Advertised client properties through websites, social media and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.

Real Estate Agent

Century 21 Executives Realty
03.2019 - 12.2019
  • Advertised client properties through websites, social media and real estate guides.
  • Communicated with clients to understand property needs and preferences.
  • Maintained inventories and records of sales collaterals and closings.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Greeted and registered over 10 new clients to engage each in process and cultivate long-lasting relationships.
  • Maintained client confidentiality throughout sale process.

Real Estate Agent

2% Realty - Cal Chepil & Associates
01.2018 - 03.2019

Worked in a team environment to drive sales and client's success.

  • Advertised over 10 client properties through websites, social media and real estate guides.
  • Reviewed market research data and changed sales plans accordingly.

Real Estate Administrative Assistant

2% Realty
12.2015 - 12.2017
  • Generated leads for property sales through cold calls and referrals.
  • Kept contacts organized with realtor CRMs and systems to maintain readiness for future mailings.
  • Coordinated over 100 leads management with follow up boss CRM software to improve client communication efficiency with prioritized prospects.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for 2% Realty realtors.
  • Performed research to collect and record industry data.


Education

No Degree - Civil Engineering Technology

Okanagan College
Kelowna, BC

Real Estate Trading Services License - Real Estate

UBC Sauder School of Business
Vancouver, BC
01.2015

Skills

  • Time Management
  • Documentation and Record keeping
  • Database Maintenance
  • Verbal and Written Communication
  • Analytical and Logical Thinking
  • Client Relations
  • Leads Prospecting
  • CRM Tracking
  • Problem Solving
  • Keen eye for Details and Design

Timeline

Owner/Operator E-commerce Business

Self Employed
11.2022 - Current

Real Estate Agent

Fair Realty
01.2020 - 11.2022

Real Estate Agent

Century 21 Executives Realty
03.2019 - 12.2019

Real Estate Agent

2% Realty - Cal Chepil & Associates
01.2018 - 03.2019

Real Estate Administrative Assistant

2% Realty
12.2015 - 12.2017

No Degree - Civil Engineering Technology

Okanagan College

Real Estate Trading Services License - Real Estate

UBC Sauder School of Business
Natasha Malouf