Dynamic and results-oriented professional with extensive experience at Ritchie Bros. Auctioneers, excelling in customer service and problem-solving. Demonstrated ability to enhance team collaboration and drive customer satisfaction. Skilled in leveraging computer skills and a friendly, positive attitude to achieve goals. Proven track record of adaptability and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Online Auctions Operations
Ritchie Bros. Auctioneers
09.2013 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Excellent communication skills, both verbal and written.
Product Consultant
M and M Meat Shop
06.2007 - 09.2013
Demonstrated products to help customers try out offerings before making purchases.
Assisted customers with product needs and introduced new store offerings.
Established long term customer relationships by using effective communication and active listening skills.
Investigated and resolved customer inquiries and complaints quickly.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Maintained up-to-date knowledge of product and service changes.