Overview
Work History
Education
Timeline
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Natasha Stone

Mill Valley,California

Overview

5
5
years of professional experience

Work History

Lead Server

Paseo: A California Bistro
07.2022 - Current
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Implemented upselling techniques to boost average check size while still prioritizing guest preference.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Provided personalized wine recommendations based on individual preferences and meal choices.
  • Lead server of events and banquets of 20-30 people

Barista Trainer

Starbucks
08.2019 - 02.2022
  • Provided feedback to trainees on their progress, giving constructive criticism when necessary but still celebrating achievements.
  • Developed customized training programs tailored to individual barista's and skill levels.
  • Ensured timely production of wide variety of hot and cold drinks and food.
  • Dealt with customer conflicts with patience, kindness, and professionalism.
  • Communicated effectively with other team members during high-volume periods to ensure timely but quality service.

Salon Assistant

Milvali Salon & Cosmetics
05.2019 - 01.2020
  • Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.


Education

No Degree - Sociology

College of Marin
Marin, CA
05.2024

Timeline

Lead Server

Paseo: A California Bistro
07.2022 - Current

Barista Trainer

Starbucks
08.2019 - 02.2022

Salon Assistant

Milvali Salon & Cosmetics
05.2019 - 01.2020

No Degree - Sociology

College of Marin

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Natasha Stone