Natasha Sharma
Surrey,BC
Summary
PROFESSIONAL SUMMARY
Detail-oriented and safety-conscious professional with experience in food-service operations, team supervision, product handling, workplace safety, documentation, and compliance-focused environments. Experienced in following standard operating procedures, maintaining clean and organized work areas, monitoring operational activities, documenting incidents, identifying issues, and communicating corrective needs to management. Brings hands-on food-service experience from Freshii combined with supervisory and reporting experience in fast-paced environments. Strong computer, documentation, problem-solving, and communication skills, with an Associate of Arts degree, OFA Level 2 certification, and experience training and supporting team members. Motivated to apply strong attention to detail, safety awareness, and operational discipline to Cargill’s food safety and quality programs.
Overview
1
1
Language
5
5
years of professional experience
Work History
Supervisor
Securiguard Services
111 East 5th Avenue Vancouver, BC V5T 4L1
08.2025 - Current
- Supervise daily operations and support team members in maintaining established workplace procedures and safety requirements.
- Monitor workplace conditions and identify issues requiring attention, escalation, or corrective action.
- Prepare detailed daily reports documenting incidents, observations, activities, and actions taken.
- Respond to incidents and unexpected situations while maintaining professionalism and following established procedures.
- Communicate operational concerns clearly to management and appropriate personnel.
- Maintain accurate documentation and records to support operational accountability and compliance.
- Provide guidance and direction to team members and help ensure consistent performance of assigned responsibilities.
- Apply strong attention to detail when monitoring activities, identifying concerns, and documenting findings.
- Work effectively in high-pressure environments requiring sound judgment, communication, and timely decision-making.
OFA 2
Securiguard Services
Vancouver, BC
09.2024 - 08.2025
- Maintained a safe and orderly work environment while following established workplace procedures.
- Responded to incidents and emergencies promptly and communicated relevant information to appropriate personnel.
- Completed accurate incident reports and shift documentation.
- Observed workplace conditions and identified potential safety concerns requiring follow-up.
- Maintained required training and certification through ongoing professional development.
- Demonstrated strong communication and documentation skills in interactions with employees, visitors, and management.
- Remained calm and professional when managing high-stress situations and resolving conflicts.
Concierge
CMI Concierge & Security
Vancouver, BC
04.2023 - 09.2024
- Maintained accurate front-desk records and documentation while handling daily operational responsibilities.
- Responded to inquiries and concerns through telephone, email, and in-person communication.
- Identified and resolved service issues through effective problem-solving and communication.
- Followed established workplace procedures and maintained professional standards.
- Assisted individuals with requests while maintaining attention to safety, accuracy, and service requirements.
- Communicated issues requiring additional attention to appropriate personnel.
Shift Manager
Freshii
Vancouver, BC
09.2021 - 08.2022
- Supervised daily food-service operations in a fast-paced environment while following company procedures and operational standards.
- Supported day-to-day food-service activities, including product handling, preparation support, stocking, and maintaining organized work areas.
- Maintained clean and orderly food-service areas in accordance with established workplace procedures.
- Monitored daily operations and addressed issues requiring immediate attention or escalation.
- Trained and mentored new employees on workplace procedures, responsibilities, and service standards.
- Delegated tasks and monitored team performance to maintain efficient daily operations.
- Responded to customer and operational concerns using effective problem-solving and communication skills.
- Supported consistent execution of company procedures and food-service standards.
- Worked effectively under time pressure while maintaining attention to cleanliness, organization, safety, and service requirements.
- Communicated operational issues to appropriate personnel and assisted with resolving problems.
- Demonstrated strong teamwork, leadership, attention to detail, and accountability in a food-service environment.
Sales Associate
Walmart
Surrey, BC
09.2022 - 03.2023
- Supported daily retail operations involving product handling, stocking, organization, and customer service.
- Maintained organized shelves and product areas to support efficient operations and accurate product presentation.
- Handled merchandise carefully while following established company procedures.
- Assisted with product organization and maintaining clean, orderly work areas.
- Processed returns, exchanges, and refunds accurately in accordance with company procedures.
- Handled cash transactions while maintaining accuracy and following established cash-handling requirements.
- Worked efficiently in a fast-paced environment while maintaining attention to detail and customer needs.
- Communicated product and operational concerns to appropriate personnel.
Education
Associate of Arts - Psychology
Coquitlam College
Coquitlam, BC07.2025
Skills
- Food-Service Operations
- Food Handling Awareness
- Sanitation & Cleanliness Standards
- Product Handling & Stocking
- Inventory Support
- Workplace Safety & Compliance
- Standard Operating Procedures (SOPs)
- Documentation & Record Keeping
- Incident Reporting
- Corrective Action Support
- Team Supervision & Employee Training
- Quality & Process Awareness
- Problem Solving & Risk Identification
- Microsoft Office
- Computer-Based Reporting Systems
- Digital Documentation
- Data Entry & Record Management
- Report Writing
- Email & Telephone Communication
- Written & Verbal Communication
- Fast-Paced Operations
- Attention to Detail
- Customer Service
- Conflict Resolution
- Emergency Response
Languages
English
Full Professional
License
- License
- OFA -2
- BST
Timeline
Supervisor
Securiguard Services
08.2025 - Current
OFA 2
Securiguard Services
09.2024 - 08.2025
Concierge
CMI Concierge & Security
04.2023 - 09.2024
Sales Associate
Walmart
09.2022 - 03.2023
Shift Manager
Freshii
09.2021 - 08.2022
Associate of Arts - Psychology
Coquitlam College