Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natasha Rupp

Gimli,MB

Summary

Dynamic and adaptable professional with a strong background in customer service and administrative support at Southeast Student Services. Proven ability to manage time effectively while fostering collaborative team environments. Skilled in multitasking, maintaining confidentiality and enhancing client relations, contributing to improved operational efficiency and customer satisfaction.

Overview

16
16
years of professional experience

Work History

Cleaning Assistant

Shine Bright Cleaning
09.2024 - 03.2025
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
  • Visually inspected area for overlooked aspects.

Cashier

Deals For Dollars
03.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • End of shift store cleaning and lock up.

Administrative Assistant

Southeast Student Services
05.2009 - 08.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained inventory of office supplies and placed orders.
  • Overseeing office management duties during office holiday season.

Education

High School Diploma -

Murdoch MacKay Collegiate
Winnipeg

Skills

  • Friendly customer service
  • Great time management
  • Adaptable
  • Compassionate
  • Multitasking
  • Collaborative
  • Team support

Languages

English
Full Professional

Timeline

Cleaning Assistant

Shine Bright Cleaning
09.2024 - 03.2025

Cashier

Deals For Dollars
03.2021 - 02.2022

Administrative Assistant

Southeast Student Services
05.2009 - 08.2015

High School Diploma -

Murdoch MacKay Collegiate

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Natasha Rupp