Natasha Roughan
Clifford,ON
Summary
Dedicated healthcare professional with experience at Caressant Care Harriston, excelling in patient record management and office administration. Proven ability to enhance operational efficiency through effective scheduling and meticulous data entry. Strong problem-solving skills complemented by a commitment to maintaining patient confidentiality and fostering independence in clients.
Experienced with handling patient records and administrative tasks. Utilizes strong organizational skills to ensure efficient operations. Knowledge of medical terminology and patient confidentiality protocols.
Overview
9
9
years of professional experience
Work History
Ward Clerk
Caressant Care Harriston
06.2016 - Current
- Organized paperwork for doctors, nurses, and patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Supported office staff and operational requirements with administrative tasks.
- Scheduling for staff according to union handbook
Personal Support Worker
Caressant Care Harriston
06.2016 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Personal Support Worker
Georgian Collage
Owen Sound, ONMedical Office Administration
Trios Collage
Toronto, ON01-2025
Skills
- Patient record management
- Medical terminology
- Data entry
- Scheduling appointments
- Office administration
- Time management
- Problem solving
- Healthcare experience
- Electronic recordkeeping
- Appointment scheduling
- Patient chart maintenance
Timeline
Ward Clerk
Caressant Care Harriston
06.2016 - Current
Personal Support Worker
Caressant Care Harriston
06.2016 - Current
Personal Support Worker
Georgian Collage
Medical Office Administration
Trios Collage
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