Natasha Rivard-Morton
North Vancouver ,British Columbia
Summary
Professional with extensive experience in team leadership and staff management, specializing in youth and community engagement programs. Proven track record in recruitment and project management, successfully coordinating inclusive programs for youth and young adults in North Vancouver. Committed to fostering progressive community-based initiatives that empower young individuals.
Overview
14
14
years of professional experience
Work History
Youth Project Coordinator
The Ballantyne Project
Vancouver, BC
06.2019 - Current
- Aligned project support with needs through collaboration with Project Founder and Manager.
- Facilitated workshops on Decolonization and Allyship for remote Indigenous communities.
- Conducted webinars via Zoom addressing colonization, substance use, and mental health in Indigenous populations.
- Managed schedules and deadlines to ensure timely completion of tasks.
- Organized fundraisers for initiatives like #WESEEYOU Project to increase awareness in remote areas.
- Led recruitment and coordination of multiple #Weseeyou trip experiences for over 50 participants from remote communities across Canada.
- Performed intake and registration for participants, along with program evaluations and deliverable overviews.
- Developed project plans that outlined milestones and tracked progress effectively.
Youth Program Supervisor
Parkgate Society
North Vancouver, BC
06.2018 - Current
- Directed activities to promote growth in mental, emotional, and educational areas.
- Guided clients toward community resources for tailored peer support, job placements, volunteer opportunities, clinical services for substance use, sexual health, physical health, and comprehensive medical assessments and treatment.
- Provided 1-on-1 support to youth ages 10 to 24 years.
- Completed progress notes for each client, and noted pertinent information in the client file.
- Supervised, directed, and monitored the safety of youth between the ages of 10 and 24 years.
- Consolidated data and produced reports to outline information such as program records, North Vancouver District services stats, grants, program proposals, board reports, youth program surveys, and various department outlines and program plans.
- Launched dedicated peer support groups for queer, trans, and non-binary youth in designated catchment areas, in addition to pioneering bereavement peer support group for youth on North Shore.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures, and controls.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures, and supporting in preparing annual budgets.
- Enhanced team member performance through the use of strategic and tactical approaches, motivational coaching, and training.
- Coordinated departments in planning and executing interdepartmental integration of program plans and projects.
- Cultivated relationships with senior executives, program partners, and sponsors to maintain stability in program support, funding, and overall direction.
Recreation Cashier
North Vancouver Recreation and Culture
North Vancouver, B.C
10.2017 - 06.2023
- Delivered exceptional customer service and program information via telephone and in-person interactions.
- Registered participants using Class Registration and Perfect Mind software systems.
- Encouraged participant involvement in various recreational activities through active engagement.
- Fostered strong relationships with children, families, and team members.
- Coordinated facility rentals and equipment bookings efficiently.
- Managed cash handling processes accurately to ensure financial integrity.
- Conducted data entry and prepared statistical reports for program analysis.
- Assisted with membership changes and general inquiries in a call center environment.
Child and Youth Coordinator
City of Whitehorse- Canada Games Centre
Whitehorse, YT
12.2015 - 08.2016
- Assessed community youth program requirements by engaging with youth to identify needs and interests.
- Updated bookings, program information, and registrations using CLASS software.
- Collaborated with organizations representing youth to gather insights and research funding sources.
- Planned and implemented diverse sport, recreation, and cultural programs for targeted audiences.
- Developed relationships with youth and children, fostering staff support for personal growth.
- Evaluated program effectiveness, identified gaps, and recommended new initiatives.
- Coordinated activities for child and youth programs, including camps and after-school events.
- Recruited and trained employees, volunteers, and facilitators while planning in-service training sessions.
Activity Monitor
City of Whitehorse-Canada Games Centre
Whitehorse, YT
09.2014 - 08.2016
- Monitored daily participation and client registration, maintained statistics, and prepared reports.
- Answered inquiries and distributed information efficiently.
- Designed and led recreational activities for children, youth, and parents.
- Facilitated member and private booking activities to enhance service utilization.
- Distributed and maintained equipment for drop-in activities and scheduled events.
- Provided childcare for clients' children during programs or services.
- Identified warning signs of emotional and developmental issues in children and youth.
- Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
- Monitored facility operations to ensure safety and compliance with regulations.
Term Youth Coordinator
Ruddy Family -YMCA
Ottawa, Ontario
07.2011 - 04.2012
- Coordinated the operation of assigned program areas and evaluate programs Assisted in hires, training; supervises staff and volunteers.
- Scheduled staff to ensure coverage of all activities
- Developed promotional materials and distribute program information
- Ensured accidents and incidents and reported
- Reported any suspicious behavior and violation of policy and procedures to a supervisor
- Completed all child abuse prevention training as required.
- Used CLASS Software to register for programs and membership's.
Customer Service Representative
Ruddy Family- YMCA
Ottawa, Ontario
07.2011 - 02.2012
- Delivered exceptional customer service to clientele via phone, email, and in-person interactions.
- Processed and managed registrations effectively using CLASS Software, ensuring accuracy.
- Handled payments and generated daily cash reports to maintain financial integrity.
- Demonstrated comprehensive knowledge of YMCA camps and their diverse program offerings.
- Executed additional tasks as needed to support operational efficiency.
Aqua-fit Instructor
Ruddy Family- YMCA
Ottawa, Ontario
06.2011 - 02.2012
- Developed inclusive Aquafit fitness classes accommodating all ages and abilities.
- Ensured participant safety during YMCA programs through proactive measures.
- Addressed participant inquiries and concerns effectively to enhance experience.
- Fostered member relationships by facilitating introductions to staff, volunteers, and peers.
- Delivered YMCA services with integrity, respect, and a focus on care.
Aquatic Team Leader
Ruddy Family YMCA
Ottawa, Ontario
05.2011 - 02.2012
- Directed team efforts to deliver exceptional member service and support each member’s needs.
- Modeled outstanding customer service and leadership behaviors for team members.
- Fostered a productive environment to maintain team morale and happiness.
- Collaborated with Program Coordinator to address and improve staff performance issues.
- Evaluated conflict situations and recommended effective solutions with sound judgment.
- Ensured adequate staffing in program areas to enhance member service efficiency.
- Managed daily swim lesson rosters, worksheets, and progress cards for organization.
- Oversaw safety and security measures for all members and participants.
Education
Associate of Applied Science - Recreation And Tourism
Algonquin College
01-2012
Associate of Science - Environmental Science
Algonquin
2010
Associate of Arts - Fashion And Marketing
Richard Robinson Academy
2009
Education
First Aid And CPR C
Canadian Red Cross
North Vancouver, BC03-2025
Safe Talks
Crisis Centre B.C
Vancouver, BC03-2025
WHMIS
NVRC
Vancouver, BC01-2024
Supporter of Queer and Trans Youth
Parliamentary Recognition
Liberal Party Of Canada06-2024
Bereavement Facilitator Certification
BC Bereavement Helpline
Vancouver, BC04-2023
Outstanding Supporter of Youth Award
District of North Vancouver
North Vancouver, BC05.2022
Anti Oppression Workshop
Bakau Consulting
Vancouver, BC11.2021
Queer Competency Training
Qmunity
Vancouver, BC11.2021
Anti Oppression Workshop
Bakau Consulting
Vancouver, BC09.2021
Overdose Prevention & Response Training
Vancouver Costal Health
North Vancouver, BC04.2021
Certificate - Indigenous Mental Wellness & Addictions Training
Atlantic Policy Congress of First Nations Chiefs
03.2021
Youth And Online Sexual Exploitation
Foundry North Shore
North Vancouver, BC06.2020
Certificate - Autism Behavioral Intervention Training
The Play Project
Vancouver, BC05.2020
Navigating the Trans Healthcare system
Vancouver Costal Health
North Vancouver, BC04.2020
ASIST
Vancouver Crisis Centre
Vancouver, BC02.2019
Gender And Sexuality Training
Options For Sexual Health Vancouver
11-2018
Youth Harm Reduction workshop
Vancouver Costal Health
North Vancouver, BC10.2018
Brief Solutions Focused Training
Foundry North Shore
North Vancouver, BC09.2018
Sexuality and Youth Training
OPT-Options of Sexual Heath
01-2018
LGTBQ+ Inclusivity Training
City of Whitehorse
2016
National Lifeguard Re-Cert
Life Saving Society
2016
VCR- Restoration practices High Risk Youth
City of Whitehorse - Social Services
2015
Supervisor Leadership Training
YMCA
2011
Assessing Youth At Risk Training
YMCA
2011
Timeline
Youth Project Coordinator
The Ballantyne Project
06.2019 - Current
Youth Program Supervisor
Parkgate Society
06.2018 - Current
Recreation Cashier
North Vancouver Recreation and Culture
10.2017 - 06.2023
Child and Youth Coordinator
City of Whitehorse- Canada Games Centre
12.2015 - 08.2016
Activity Monitor
City of Whitehorse-Canada Games Centre
09.2014 - 08.2016
Term Youth Coordinator
Ruddy Family -YMCA
07.2011 - 04.2012
Customer Service Representative
Ruddy Family- YMCA
07.2011 - 02.2012
Aqua-fit Instructor
Ruddy Family- YMCA
06.2011 - 02.2012
Aquatic Team Leader
Ruddy Family YMCA
05.2011 - 02.2012
First Aid And CPR C
Canadian Red Cross
WHMIS
NVRC
Outstanding Supporter of Youth Award
District of North Vancouver
Anti Oppression Workshop
Bakau Consulting
Queer Competency Training
Qmunity
Anti Oppression Workshop
Bakau Consulting
Overdose Prevention & Response Training
Vancouver Costal Health
Certificate - Indigenous Mental Wellness & Addictions Training
Atlantic Policy Congress of First Nations Chiefs
Youth And Online Sexual Exploitation
Foundry North Shore
Certificate - Autism Behavioral Intervention Training
The Play Project
Navigating the Trans Healthcare system
Vancouver Costal Health
ASIST
Vancouver Crisis Centre
Gender And Sexuality Training
Options For Sexual Health Vancouver
Youth Harm Reduction workshop
Vancouver Costal Health
Brief Solutions Focused Training
Foundry North Shore
LGTBQ+ Inclusivity Training
City of Whitehorse
National Lifeguard Re-Cert
Life Saving Society
VCR- Restoration practices High Risk Youth
City of Whitehorse - Social Services
Supervisor Leadership Training
YMCA
Assessing Youth At Risk Training
YMCA
Safe Talks
Crisis Centre B.C
Supporter of Queer and Trans Youth
Parliamentary Recognition
Bereavement Facilitator Certification
BC Bereavement Helpline
Sexuality and Youth Training
OPT-Options of Sexual Heath
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