Natasha Paul

Pharmacovigilance professional with experience focused on ICSR processing and
regulatory submissions. Skilled in adverse event triage, MedDRA coding, and narrative
generation. Known for high attention to detail and ensuring compliance with
international pharmacovigilance standards to promote drug safety.
Experienced in completing clinical reviews, counselling patients and supporting
physicians with information about appropriate dosages and protocols. Well-versed in
medication contraindications, interactions and side effects.

• Wrote reports outlining safety issues and potential correction options.
• Organized regular meetings with cross-functional teams to discuss ongoing safety initiatives, challenges, and opportunities for improvement.
• Served as the primary liaison between the company and regulatory agencies during inspections or audits, addressing any concerns raised and ensuring thetimely resolution of cited issues.

• Assisting Pharmacist
• Processing and dispensing prescriptions
• Handling and reconciling order.
• Greeting customers
• Answering phone calls under direct supervision of Pharmacist.
• Follow ups on medication reviews under direct supervision of Pharmacist.
• Providing drug information under direct supervision of Pharmacist
• Developing patient care plans under direct supervision of Pharmacist.
• Providing info on medical devices use under direct supervision of Pharmacist.
• Kept pharmacy counter and related areas clean, neat and organized.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Counted and labeled prescriptions with correct item and quantity.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Verified order information against computer database.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Merchandised over-the-counter goods and rotated stock.
• Received incoming supplies and stocked in correct locations.
• Updated computer system with current customer, payment and inventory information.
• Supported operations with filing, copying and faxing.
• Completed and filed documentation for insurance, store and liability purposes.
• Trained new pharmacy staff on computer system and drug management protocols.
• Assisted pharmacy staff with preparing medications and filling orders.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Answered questions regarding medication instructions and usage.
• Processed payments for prescriptions and accurately completed cash and credit card transactions.
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
• Generated labels for prescriptions and maintained accurate records.
• Verified patient information to correctly dispense medications.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Established and maintained patient profiles, updating organizational database with current information.
• Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
• Re-stocked shelves with prescribed medications and health care products.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Input patient information into computer system for prescription orders.
• Organized pharmacy area to maintain clean and orderly environment.
• Greeted customers at counter and provided excellent customer service.
• Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
• Assisted customers in selecting over-the-counter medications and health care products.
• Counseled patients on new medications and OTC products.
• Assisted pharmacist in final review of filled prescriptions.
• Communicated closely with patients, ensuring medical information was kept private.
• Used pharmacy software to enter prescription and insurance information.
• Monitored inventory levels and notified pharmacist of items requiring reorder.
• Effectively prioritized tasks and organized workflow to increase efficiency.

• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Assisted pharmacist in final review of filled prescriptions.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Used pharmacy software to enter prescription and insurance information.
• Provided friendly customer service at drop-off and pick-up counters.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Counseled patients on new medications and OTC products.
• Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
• Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
• Communicated closely with patients, ensuring medical information was kept private.
• Followed department policies, procedures and best practices for pharmacy operations.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
• Monitored inventory levels and notified pharmacist of items requiring reorder.
• Reconstituted oral liquids.
• Counseled patients regarding proper intake of medications.
• Answered telephone promptly and offered friendly, helpful service to customers.
• Assisted with inventory control, maintained levels, checked invoices and entered inventory information into computer.
• Reinforced safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
• Reported safety risks or issues and illegal activity.

• Cash register handling customer problem solving.
• Cash out and verify the till at the end of shift.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Monitored workflow to improve employee time management and increase productivity.
• Boosted team performance by developing customer service training materials and conducting service training.
• Achieved results by working with staff to meet established targets.
• Developed and implemented customer service policies to enhance satisfaction.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Educated staff on organizational mission and goals to help employees achieve success.
• Created and managed project plans, timelines and budgets.

• Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
• Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
• Expanded market share by identifying potential clients and successfully converting them to long-term customers.
• Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.

• Preparing, Checking and dispensing the drug prescriptions.
• Worked in all department- stocking including Pharmacy department, claim, in stock.
• Preparing compounds and checking the compounds.
• Supervising the pharmacy interns
• Checking the prescriptions
• Providing Counseling on medications.
• Developing MAR (Medication Assessment review)
• Customer service
• Maintaining inventory
• Dispensing and blister packaging of drugs