Natasha Patey
Information Mangement Specialist/Equipment Operator
Nova Scotia,NS
Summary
Accomplished operations management professional with diverse experience in unique industries and settings. A strong team player known for staying poised and calm in fast-paced environments. Engaging professional with established talents in, but not limited to: administration duties such as data entry and data management. Adaptable fast learner with experience in heavy equipment operation, training & leading others, working in extreme temperatures, remote camp work and 12+ hour work days. Considers safe operating procedures to be of the upmost importance at any workplace. Passionate about the aviation industry.
Overview
4
4
years of professional experience
Work History
Cargo Ramp Instructor
Canadian North Airlines
03.2023 - Current
- Coordinated ground crew activities to complete objectives on schedule.
- Promoted classroom safety, collaboration and best practices.
- Tested students to assess progress and adapted learning plans to accommodate students with language barriers and individual learning needs.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Trained new employees on forklifts, pallet jacks and other equipment to move materials. Also trained employees on safely operating heavy equipment such as Pushback/Tow Tractors, TLD Pallet Loaders, and large Diesel Forklifts.
- Trained others on correct procedures for unpacking and repacking items in different quantities and configurations for shipment.
- Maintained clean, orderly work environment free of hazards.
- Trained others guiding aircraft into and out of parking positions using IATA marshalling signals.
- Showed others how complete cargo manifests and flight paperwork for proper luggage and flight tracking.
- Supervised heavy equipment operation enforcing Safe Operating Procedures and reported any hazards to appropriate personal.
- Traveled with new aircraft added to the fleet as loadmaster/ Subject Matter Expert to train cargo & ramp staff in remote communities in Nunavut.
Cargo Ramp Attendant
Canadian North Airlines
09.2022 - 03.2023
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Connected electrical power unit and hoses to aircraft.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Deiced aircraft before takeoff for safety during inclement weather.
- Operated equipment while observing standard safety procedures.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Medical Office Coordinator
Dalhousie Family Medicine
02.2022 - 07.2022
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Performed data entry on MEDITECH to maintain and organize records of member and program information.
- Processed cancellations, changes or special requests promptly.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Prepared daily medical specimens for pick up.
- Often took on the workload of multiple clerks due to staffing issues with optimism and patience.
- Explained form wording to patients to help each understand information required.
- Performed key-holder duties such as opening and closing the clinic.
Warehouse Receiving Clerk
Nova Scotia Health Authority
11.2021 - 02.2022
- Utilized forklift to load, unload, transport and store goods.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Frequently lifted 70+lbs daily while sorting, preparing and delivering received product to appropriate hospital departments.
- Drove productivity and process efficiency through ability to learn quickly.
PDDP Warehouse Clerk
Provincial Drug Distribution Program (PDDP) - Nova Scotia Health Authority
09.2021 - 02.2022
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Unloaded pallets and deliveries and organized products in warehouse (Frequently lifting 70lbs+).
- Organized storage areas to optimize materials movements and minimize picking/packing labor hours.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Clinic Coordinator
Orthopedic Clinic - Oh My Sole
02.2021 - 02.2022
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented required paperwork and patient medical information, ensuring patient files were always up to date.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Completed education course to become a certified Medical Compression fitter to .
- Assisted with patient care by taking on appointments with patients to discuss and fit for medical compression (after proper certification).
Procurement Coordinator
IBM
06.2020 - 02.2021
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Processed IT equipment purchase orders for the IBM Scotia Bank team.
- Carefully read and interpreted requisition orders to understand specialized terms and shipping requirements.
- Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions.
- Oversaw inventory control, accounting and supply reports primarily using Microsoft Excel.
- Communicated remotely with team and vendors using online video programs and email channels to participate in daily meetings, provide updates project team and communicate with vendors.
Education
Health Information Management - Information Management
Nova Scotia Community College
Halifax, NS06.2020
Skills
- Instructing and Leading Others
- Business Communication
- Knowledge of Project Management Practices
- Heavy Equipment Operation ( Large Diesel Forklift, TLD Pallet Loader, & Aircraft De-Ice Truck)
- Physical Agility and Coordination (Including Heavy Lifting)
- Radio Communications
- Small Machinery Operation (Belt Loaders, Small (Propane & Electric) Forklifts, Loading Docks, Cube Cargo Vans, Baggage Tugs, Manual Pallet Jacks, Electric Pallet Jacks)
- Data entry and Management
- Complex Problem-Solving
- Administration & Online Database Systems
- Customer Order Fulfillment and Vendor Relationships
- Processing Purchase Orders, Shipping and Receiving
- Prioritization of Worksite Safety Code Compliance
Objective
Interested in securing a full-time hands-on position within the Aviation Industry. Looking for a unique workplace who will be able to appreciate and utilize my diverse work experience and qualities. Highly interested in rotational / relocating job opportunities.
ATTRIBUTES
- Conflict Management and Ethics.
- Security, Privacy and Handling of Sensitive Information.
- Business Communication.
- Calm and Compassionate.
- Upbeat and Positive Attitude.
- Attention to Detail.
Timeline
Cargo Ramp Instructor
Canadian North Airlines
03.2023 - Current
Cargo Ramp Attendant
Canadian North Airlines
09.2022 - 03.2023
Medical Office Coordinator
Dalhousie Family Medicine
02.2022 - 07.2022
Warehouse Receiving Clerk
Nova Scotia Health Authority
11.2021 - 02.2022
PDDP Warehouse Clerk
Provincial Drug Distribution Program (PDDP) - Nova Scotia Health Authority
09.2021 - 02.2022
Clinic Coordinator
Orthopedic Clinic - Oh My Sole
02.2021 - 02.2022
Procurement Coordinator
IBM
06.2020 - 02.2021
Health Information Management - Information Management
Nova Scotia Community College
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