Natasha Miller

Sales Associate

Kent Building Supplies

04.2015 - Current

Negotiated with suppliers, vendors and other representatives.
Prepared purchase orders using ERP systems, ensuring accurate data entry and timely communication with suppliers.
Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
Checked items received against items ordered by verifying receipts.
Maintained and reviewed computerized records of items purchased and costs associated with purchases.
Maintained complete documentation and records of all purchasing activities.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Implemented a centralized purchasing system, increasing efficiency and reducing redundancies.
Reduced order processing time by streamlining purchasing processes and documentation.
Conducted market research for alternative suppliers, leading to increased competition and improved pricing negotiations.
Improved supplier relationships, resulting in better product quality and delivery times.
Researched suppliers based on availability, quality, selection, and price.
Evaluated vendor performance, ensuring compliance with company standards and expectations.
Maintained optimal inventory levels for production needs through effective forecasting and planning.
Developed strategic sourcing plans to identify potential cost-saving opportunities.
Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Collaborated with cross-functional teams to implement procurement strategies for new projects.
Identified areas of risk within the supply chain, developing contingency plans to mitigate potential issues.
Achieved cost savings by negotiating contracts and pricing with suppliers.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Managed and maintained purchase orders and invoices.
Prepared and analyzed reports to track inventory and purchasing trends.
Researched and identified new suppliers and vendors.
Communicated with suppliers to negotiate best pricing on apparel and accessories.
Negotiated contracts with vendors for cost-effective purchasing terms.
Developed and managed budgets for purchasing and projected purchasing needs.
Cultivated relationships with wholesalers and distributors to increase inventory availability.
Established relationships with vendors to secure competitive pricing and discounts.
Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
Studied and monitored market trends to identify potential suppliers.
Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Evaluated product quality and vendor performance to maintain quality standards.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Increased customer loyalty with personalized shopping experiences and attentive service.
Managed inventory to ensure product availability, contributing to uptick in sales.
Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Developed strong rapport with customers and created positive impression of business.

Summary

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Sales Associate

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Sales Associate

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