Natasha Meister
Springhill,NS
Summary
To obtain employment with Nova Scotia Health Authority and to demonstrate my abilities
to the fullest.
I can provide a valuable, trustworthy, friendly employee.
I am a mother of two children and I have strong family roots in the community. I am an avid
volunteer and I enjoy working with the public.
I feel that it would be an advantage to have me in the office, and I feel that my extensive office experience would be an asset.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Insurance Broker/Receptionist
BrokerLink
05.2022 - Current
- Calculated quotes and educate potential clients on insurance options.
- Sold home and auto insurance policies to new and existing customers.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Front Store Manager
Ross Anderson Pharmacy
05.2002 - 01.2022
- Experience in pharmacy (filling prescriptions, patient interactions, displaying confidentiality)
- Pharmacy inventory receiving and sorting of medications
- Maintained store quality standards to optimize customer experience, drive customer traffic and positively impact store profitability.
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
- Managed scheduling to maximize productivity and maintain adequate staffing levels to effectively operate business.
- Assisted in recruiting, hiring and training of team members.
- Implemented new planograms and planogram adjustments to increase customer purchases.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Drafted invoices for completed work.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
Customer Service Associate
Zellers
10.1999 - 08.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Demonstrated items to customers and created customer awareness, interest and sales.
Education
West Kings District High School
Auburn, NS06.1998
Skills
- Multitasking and Prioritization
- Confidentiality
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Calm and Professional Under Pressure
- Filing, Typing and Dictation
- Establishing and Maintaining Relationships
- Inbound and Outbound Calling
- Time Management
- Patient and Empathetic
- Inventory Management
- Experience with Excel, Microsoft, Windows
- Experience with EPIC (insurance program)
- Experience with MMS (point of sale program)
Certification
Medical Terminology - 2025
- St. John Ambulance
Insurance General License - 2024
- BrokerLink Insurance
Timeline
Insurance Broker/Receptionist
BrokerLink
05.2022 - Current
Front Store Manager
Ross Anderson Pharmacy
05.2002 - 01.2022
Customer Service Associate
Zellers
10.1999 - 08.2022
West Kings District High School
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